In Bromcom, the different categories for Access Arrangements relate to how they are managed within the system, specifically concerning whether the list of available options is fixed (defined by exam boards like JCQ) or customisable by the school. Here is the breakdown of the differences: Online Arrangements: These are a fixed list of standard access arrangements that…
How do I produce dinner debt letters? The easiest way to produce dinner debt letters is through the Student List screen. Go to Students > Student List. Filter the list as required (for example, students with outstanding dinner balances). Select Actions > Quick Letter. When creating your letter, insert the dynamic field Student Dinner Balance…
Issue Users want to allow staff, students, or parents to mix and match items from different meal sections (for example, starters, mains, and desserts) but are finding that the menu is restricting the available choices. Explanation When setting up dinner menus in Bromcom, it can be helpful to think of the meal choices as separate…
Issue A future dinner menu needs to be amended (for example, replacing an existing meal with a vegetarian option such as Roast Quorn), but meal selections have already been made. Resolution To amend a dinner menu that already has future meal selections assigned: Navigate to Students. Select the affected students (or Select All if appropriate)….
Overview Effective communication with parents and guardians can be much more cost-effective when the available communication methods are used appropriately. This guide outlines the options available in Bromcom and provides recommendations to help schools reduce communication costs. Bromcom Email Allowance By default, Bromcom provides 3,000 free emails per month, with the allowance resetting on the…
Issue A trip price or payment schedule has been amended in Bromcom, but the updated amount is not showing under Outstanding Payments for parents in MyChildAtSchool (MCAS). Cause When a trip cost or payment option is changed after parents have already placed orders or made payments, Bromcom only applies the new pricing to future or…
You may have an issue where the %Attendance column displayed within the Student List does not appear to match the attendance figures shown elsewhere in Bromcom eg, the Attendance Dashboard. A common cause of this discrepancy is the presence of future attendance marks for the affected students. When attendance has been recorded for future dates,…
We have put together a handy calendar on the major routines that schools need to undertake during the academic year. Please click on the relevant link below to open the calendar. Arbor Primary: Academic Dates 2026-2027 Arbor Primary Arbor Secondary: Academic Dates 2026-2027 Arbor Secondary Bromcom Primary: Academic Dates 2026-2027 Bromcom Primary Bromcom Secondary: Academic…
In Bromcom via Modules > Assessment > Assessment Sheet List, the Phonics is Entered in the Marksheet named KS1-2026-01 for Year 1 Pupils. For Year 2 Phonics Retakes – This is entered in KS1-2026-02 The marks are entered in the Phonics Screening Check Mark This takes you through how to Enter in Marks
Creating a One Day Christmas/Special Menu This video shows you how to create a Christmas one day menu that replaces the existing option for a single day in Config > Dinner > Dinner Menus. It is possible to have multiple dinner menus available on the same day.
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https://docs.bromcom.com/knowledge-base/how-to-include-exam-results-in-assessments-sheets/ As outlined in the referenced article, you may find that after completing the routine, the expected results do not appear. If this occurs, please verify that your internal subject names are correctly mapped to the exam name. This can be done by navigating to: Config > Analysis > Exam Options Subjects For detailed guidance,…
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When trying to Register SSO for a user within Modules > Setup > System Users an error may occur stating “Action Needed: Email address has already been registered”. This happens when an SSO User is deleted prior to the user being removed as SSO. Please ask the users to log into the below link and…
When trying to import a CTF file via Students > Actions > CTF Import you could have it fail with the error message This is usually caused by there being an invalid character within the file. This includes accented characters such as é for example which some pupil or contact names could contain. You will…
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The Exams Embargo only applies to the Exams Module. However, if formulas are used in Assessment Sheets to reference embargoed results, they can become visible to staff with certain Assessment permissions. To maintain the security of results and uphold the embargo, Bromcom have introduced a toggle setting to disable formulas from exposing embargoed exam results…
When importing your results files into Bromcom it is possible that you may experience one of two errors. The first error as shown above is “Exam Code not in Candidate entered Exams”. This means that Bromcom cannot find an entry that corresponds with the results Exam Code. To resolve this error move the radio button…
You may be trying to delete a pupil and are being asked for your PIN? How do you find out what your user PIN is? Request for a PIN usually means you’re an SSO user logging in with O365 or Google, and you were prompted to set your PIN number the first time you logged…
To update Parental Responsibility click on the pencil icon for the Contact in the Linked Students tab Then you can choose Parental Responsibility If you make any changes, make sure to press Save.
You may find that you receive queries from Parents as to why they can only see one of their children in MCAS. This may be because “Grant access to student details on MCAS” is not ticked” within the contact record. Please go to “Others”, Type: “Contact” and open the contact record. Within “Linked Students”, double…
This report can be found via Reports – Administration – Staff data check report. You can export, print, and hand-out to teachers to check. Alternatively you could create a quick report with the information you want to check, include staff email, and then mailmerge it to staff. Also, staff should (permissions allowing) be able to…
You may be starting to roll out MCAS and have been sending links out to parents. In Bromcom, you can run a report that shows you which students parents have not activated their account. You can run the User Accounts Report under Reports>MCAS>Account Report. Here you will be able to run a report of all…
Yes, the Banking tab displays the Banking Information. In this example the member of Staff has the option to Edit existing details and the changes do not have to be Approved. Move pointer over section to be amended, which will highlight and display the options. For more information please see; How To Use My Profile As A Staff Member – Bromcom – Documentation Centre…
Staff List Page>Choose Staff>Actions>Add Absence (and creating absence via Staff Profile page) How to Record Staff Absence – Bromcom – Documentation Centre You may find, when entering a Staff Absence, whether you select specific time (eg half day, 3/4 day) the time changes to a default time. In order to rectify this, you need to…
The below information is relevant only for schools who do not use the single sign on method. If the user has forgotten the password for their Microsoft or Google tenancy, this will need to be managed by the administrator of that system. For Bromcom users who have email addresses associated with their account, they can…
Scomis does not recommend deleting user accounts, and the routine should only be used in cases where the accounts have not been used by a staff member (i.e. duplicate accounts created or the staff member does not start at the school). All account deletion is irreversible. We will highlight the account deletion process at the…
Key Dates: Restricted release of results to centres only (00:01); – Wednesday 12 August 2026: GCE AS and A-level, FSMQ, Extended Project, Level 3 Vocational and Technical qualifications – Wednesday 19 August 2026: GCSE, ELC, Foundation and Higher Projects, Level 1 and Level 2 Vocational and Technical qualifications Release of results to candidates (08:00); –…
Pre-Admissions in Bromcom Attached is a brief guide on how to carry out the following tasks with regards to Pre-Admissions; Creating a Pre-Admission Group Adding Students Manually Adding a student Via CTF/ATF Communication Using MCAS to share/collect information Sending Messages to parents Managing Admissions Finalise Admissions/Admitting Students Bromcom Pre-Admission documentation
In this KB we’ll explain the settings available under the General Settings area of MyChildAtSchool (MCAS) Navigating to General Settings General Settings for MyChildAtSchool is located under Config>MyChildAtSchool>General Settings A Tour of General Settings As you enter the General Settings area you’ll see the Head Teacher Title field, in this area you can customise which…