Finding your iPad’s MAC Address

If your the wireless network you are connecting to is a Managed Network, then you will need to provide your Network Administrator with the iPad’s MAC Address. To obtain this first Tap on the Settings Icon… Once in the settings application, you will be in the General Screen as shown below: Tapping on About will…

How to get a Google Chromebook’s MAC Address

Some managed networks require that your wireless device’s MAC Address ( a unique identifying code) be added to a list of devices that have permission to join the network. To obtain the MAC address of your Google Chromebook…  1:  Start the Chromebook up.  2:  Click on the Network Icon in the corner of the screen….

How to connect a Google Chromebook to a Wireless Network.

To connect your Google Chromebook to a Wi-Fi or Wireless Network. 1: Start up the Chromebook. 2: Click on the Network icon in the lower left hand corner 3: If no networks are listed then first check that the Wireless Connection is enabled, then click on the words ‘No Network’. 4: This will now display…

How do I get rid of all of the markups in Word?

You can either click on the arrows to go through each one to check you are happy with the change and then click on the tick or the cross. If you are happy to get rid of all of them, click on the down arrow to the right of the tick and select ‘Accept all changes in document’

Common text file types

Text file types

.doc – Microsoft Word Document – Automatically selected when saving in Word 2003

How do I open an Elevated Command Prompt?

I need to run a Command Prompt as a an administrator, how do I open an Elevated Command Prompt? There will need to be a user that has Administrative rights associated with the machine. Type cmd.exe into the search box on the Start menu. Right click on it and choose Run As or Run As…

In Mac OS X, how can I check to see if a computer is on the network?

In Mac OS X, to see if a computer is on the network, use the Network Utility to ping the remote host. A ping is a small packet of data sent to the remote host and then sent back by the recipient computer. If the computer is not on the network, it will not be…

How do i check if i have Windows 7 32bit or Windows 7 64bit operating system?

Take the following steps to establish if you have Windows 7 , 64bit or Windows 7 32bit operating system Click Start Right click on Computer Choose Properties Within this section it should say System Type and this will show if you have a 32bit machine or 64bit machine.   Alternatively, if you are using Windows XP, Windows…

SMART Board Activation Code

Once you have installed the SMART Board software, you will require the following code to activate it.

NB-AEBSI-BSRZN-C86Z8-WKCSR

Disabling UAC in Windows

The UAC – or User Access Control – is a feature of Windows7 & Vista to help protect you against Malware.

Scomis / Redstor Backup Installation Files

Click on the links below to download the relevant MSI or other files required for your installation.   Redstor Pro ESE Client Software. Click the title to download the Redstor software for Windows 7 Desktop and above, Windows Server 2008 and above. Click on the latest version link and the select the correct O/S version…

PC Waste Disposal

Stone offer a disposal service to DCC whereby they collect equipment from around the council and there is no charge. All hard drives are wiped of data prior to being sent to our recycling facility in Stone where all materials are broken down for recycling. If a school is in the process of buying equipment from…

My laptop won’t turn on and there are no lights turning on/flashing

1. Insert a battery from another (same model) laptop that you know is working.
2. Try with just the cable attached, remove the battery.
3. Try with a different power cable, this can be split into 2 parts so can be interchanged with the one that isn’t working to see if it a specific part of the cable