Downloading 7zip
To download 7Zip…
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Create a Shortcut to a File or Folder You Use Regularly
Find the folder/file
Right click the file and follow the path to Send To – Desktop(shortcut) and click on this -
Antivirus – Support for the antivirus scheme
This FAQ details the support available for Antivirus software provided under the ScoMIS antivirus scheme.
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Recommended Settings for Unmanaged Wireless Access Points
Recommendations for a minimum wireless access point configuration.
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Scomis Password Policy
This is the current DCC Password Policy which is applied to the ScoMIS Managed Services. It is also the password policy which schools are recommended to use…
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How to Configure Windows Updates to use a Proxy Server
How to configure Windows Updates when behind a firewall using a proxy server.
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How to find your computers IP address and check if it is static or dynamic
How to find out your computer IP Address on Windows computers
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Basic Guide to Installing a Printer on a Network
This guide covers the basic steps for adding a network printer in Windows 10 and Windows 11. It assumes the printer already supports network printing. Assign a static IP address to the printer Before adding the printer to Windows, give it a fixed IP address so it doesn’t change over time. Open the printer’s built‑in…
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How to Restart the Print Spooler | Cannot delete print job
Sometimes a print job gets stuck in the queue; the school users can’t delete it themselves etc. You may need to restart the Printer Spooler Service on the curriculum server (or which computer is hosting the printer) and to delete the offending file. The Following should be done by whomever is responsible for Curriculum network: Remote into…
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Monitor says “No signal or No signal input” but the computer is on.
Usually this means your monitor is turned on, but your computer is not. If your computer is on, and you get this error, it means the cable from the computer….
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My computer is not turning on at all. What do I do?
First of all check for ANY signs of life – any lights or noises at all?
Check the power leads are secure at both ends….. -
When I press my @ key, the ” symbol appears onscreen instead, Why is this?
If the correct characters are not appearing when you type, it may be that the Windows regional settings are out – the classic example is the @ and “ keys are switched around on US keyboards…..
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My keyboard and /or mouse do not respond…
Ensure that both devices are plugged securely into the computer – for wireless devices check the wireless receiver is plugged in.
Try connecting them to different USB ports…… -
How do I choose a default printer?
Windows 10 and Windows 11 let you choose which printer should be used by default. This is useful if you regularly print to the same device. Set your default printer Open Settings from the Start menu. Select Bluetooth & devices. Choose Printers & scanners. Click the printer you want to use as your default. Select…
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How to Add a Network Printer in Windows 10 and Windows 11
To add a network printer go to the start menu and click on printers and faxes.
On the printers and faxes screen right click on an empty part of the window and choose Add Printer and then click next.
Click on Network printer or a printer attached to…… -
I am unable to print to the network printer from my workstation even though it is in printers and faxes and showing as ready.
This could be because your printer has been disconnected somehow.
Check the network cables from the printer.
Check to see if other workstations are having the same…….. -
My printer is producing black smudges down the paper when printing.
If this is happening your printer may be dirty.
Check if your printer is able to run a print clean page which can be found by going into printers and faxes…..