USE THIS AT YOUR OWN RISK – DATA WILL NOT BE RECOVERABLE AFTER FOLLOWING THIS FAQ. If you need to securely remove all data from a computers hard drive before reusing or disposing you can use the DataWipe CD-ROM. Download the zipped ISO DataWipe for burning to disk Or The latest version can be…
What is CryptoLocker/Wannacry? CryptoLocker/Wannacry is a malicious program that when installed will encrypt important files and documents on your computer making them unusable, and then demand payment to restore access to them. Once your files have been encrypted by CryptoLocker/Wannacry they are not recoverable by any means other than paying the money demanded. Even if…
How do I tell if I have Java installed and what version I have? Please follow the instructions below based on the operating system installed on your computer. Windows 8 Right-click on the bottom left of the screen and select Control Panel from the menu. Select Programs. Select Program and Features. If Java is installed…
Unable to access email links from DCC School Communications
When looking in the Devices and Printers section of the Control Panel (or from the Start Menu) the page takes a long time to load and shows 0 items.
Add SWGfL proxy server settings to my iPad or iPhone 1. Navigate to the ‘Settings’ app and tap on ‘WiFi’ 2. Next, tap on the WiFi network you need to add the proxy to. This should be one you are currently connected to. 3. This next page will display all of your network information, for the network you…
Below are the default short codes for the IP Office. Please be aware this is a default list that could be changed. IP Office Essential Edition/IP Office Preferred Edition/IP Office Advanced Edition Short Code Telephone Number Feature A-Law U-Law *00 Blank Cancel All Forwarding tick tick *01 Blank Forward Unconditional On tick tick *02…
Top 15 Windows 8 Shortcut Keys. With the changes made to Windows with the introduction of Windows8 and the new Metro tile interface some important items are no longer accessible in the same way as before. Below is a list of Windows8 shortcut keys that will allow users to find the most common features, information…
Please note – Microsoft will no longer offer security fixes for Windows 7 from January 2020, upgrade to Windows 10 as soon as possible. Open Windows Explorer by double clicking on the Computer icon on the Desktop. Click on Tools menu and select Map Network Drive… option as shown above. If this Menu does not…
If you get this error in your sql setup logs RunDiscoveryAction “Failed to retrieve data for this request”…
There are a wide range of devices running the Android Operating System, with sizes ranging from smart phones to Smart pads, and produced by a range of diffrent manafacturers. Most of the devices have versions of Android that differ to some degree from each other. Actual displays may differ somewhat from the examples below, but…
The Apple Operating System, called OS X, is regularly updated incrementally, rather than by a few major releases like Microsoft Windows. The most recent versions are: 10.6.x = Snow Leopard 10.7.x = Lion 10.8.x = Mountain Lion To tell which version you have: 1: Click on the Apple Icon in the top left…
Please note that although the Apple iPod and iPhone both use the same operating system (IoS) there may be minor differences in the layout of the screens. In light of this commonality the term ‘Device’ will be used in place of iPod and/or iPhone. 1: Start up your Device 2: Tap the Settings icon…
Some networks require you to use a proxy server to access the Internet. A proxy server is another computer or device that acts as an intermediary between you and the Internet by relaying your requests to a server and the servers responses back to you. Unfortunately, this type of setup requires you to specify certain…
If your the wireless network you are connecting to is a Managed Network, then you will need to provide your Network Administrator with the iPad’s MAC Address. To obtain this first Tap on the Settings Icon… Once in the settings application, you will be in the General Screen as shown below: Tapping on About will…
Some managed networks require that your wireless device’s MAC Address ( a unique identifying code) be added to a list of devices that have permission to join the network. To obtain the MAC address of your Google Chromebook… 1: Start the Chromebook up. 2: Click on the Network Icon in the corner of the screen….
To connect your Google Chromebook to a Wi-Fi or Wireless Network. 1: Start up the Chromebook. 2: Click on the Network icon in the lower left hand corner 3: If no networks are listed then first check that the Wireless Connection is enabled, then click on the words ‘No Network’. 4: This will now display…
Some networks require you to use a proxy server to access the Internet. A proxy server is another computer or device that acts as an intermediary between you and the Internet by relaying your requests to a server and the servers responses back to you. Unfortunately, this type of setup requires you to specify certain…
How to connect to an iPad to a Wi-Fi or Wireless Network To connect your iPad to a wireless network : 1) Start the iPad. 2) Tap on the Settings icon… 3) Once in the settings application, you will be in the screen shown below, tap on the Wi-Fi category to get to the screen…
When clicking print in Supply and getting the print diagloue box and clicking print again the printer only prints out first page, e.g. 1 of 5.
You may encounter the following error relating to various websites you try and open – Since the site is trusted, you may not want to bother with having to click YES every time you visit it? You can disable this message by doing the following – 1. In Internet Explorer, click Tools > Internet Options….
kb6586 The Desktop Analyst Team will now carry out Admin WSFS backup installations. The Storage Platform console now has a generic group called a DESKTOP INSTALL. The S&N team will need to make sure enough DL licenses are allocated to the group (ie 2 or 3) so the installation by the Desktop Analyst works correctly when…
Torbay Council Intranet is called Insight. Also the telephone directory is called corp-toad2.
To access these sites (if you do not have access already) you will have to do the following:
Go to My Computer or Computer if it is Windows 7
Click C: drive
Open Windows folder
You can either click on the arrows to go through each one to check you are happy with the change and then click on the tick or the cross. If you are happy to get rid of all of them, click on the down arrow to the right of the tick and select ‘Accept all changes in document’
Text file types
.doc – Microsoft Word Document – Automatically selected when saving in Word 2003
In word there is an option to see where the paragraphs have been added, this can be turned off and on.
I need to run a Command Prompt as a an administrator, how do I open an Elevated Command Prompt? There will need to be a user that has Administrative rights associated with the machine. Type cmd.exe into the search box on the Start menu. Right click on it and choose Run As or Run As…
In Mac OS X, to see if a computer is on the network, use the Network Utility to ping the remote host. A ping is a small packet of data sent to the remote host and then sent back by the recipient computer. If the computer is not on the network, it will not be…
Please note – Microsoft will no longer offer security fixes for Windows 7 from January 2020, upgrade to Windows 10 as soon as possible. Click on the Start button. Click on Devices and Printers. Select the printer you would like to test by clicking on it once, using the right hand mouse button click over…
Take the following steps to establish if you have Windows 7 , 64bit or Windows 7 32bit operating system Click Start Right click on Computer Choose Properties Within this section it should say System Type and this will show if you have a 32bit machine or 64bit machine. Alternatively, if you are using Windows XP, Windows…