• Bromcom Finance: How to Import your reconciliation file and deal with failed reconciliation items

    Once you have downloaded your file from your local authority the next step is to import the reconciliation file into Bromcom Finance. 1 ) Navigate to Modules > Finance > Homepage and select Routines > Automatic Reconciliation. Click the purple Import button top left and browse to file location of the reconciliation file 2) Select…

  • Bromcom Finance: How to process your invoices, in Central Authorisation and “Print & Export”

    Once you have added your invoices into Bromcom finance, you will need to authorise and batch up any invoices and credit notes created as follows : In Bromcom, navigate to Bromcom Finance Home page: 1) Click on Central Authorisation in the Routines area: 2) You will see any invoices and Credit notes that have been…

  • Bromcom Finance: How to cancel “Passed for Pay” Invoices

    There are a couple of reasons you might need to cancel your raised “Passed for Pay” Invoices: If you have lost your “Print and export” text file that is required for processing through DTSApps, you will need to cancel your invoices and re-raise them.  If you have raised an invoice and now no longer require…

  • Bromcom Finance: I have clicked print and not print and export

    When processing your payments file in central processing for county, you need to click “Print & Export” only. This is because it produces two files a text file and PDF file.  You will need the text file to process through DTSAPPS. If you have clicked print, this will produce a PDF file in central authorisation…

  • Third Party Application integration with Bromcom

    When looking to integrate a third party application, it’s best to liaise with the third party for more detailed instructions. The purpose of this guide is to explain how a new User Account can be created to give Third Party Supplier’s access to data in your MIS system through Bromcom’s API interface, which is required for all…

  • Bromcom: How do I add a timetable to a new student starter?

    The easiest way to do this is to copy the timetable from another student.  Highlight the student you want to copy from in the Student List and go to Actions>Class Assignment.  Select all of the classes you want to add to the new student and then click on the Copy button.  The next box asks…

  • Access to the Scomis Training Environment

    Scomis training courses are delivered using VMWare Horizon virtual desktops, accessed via an HTML web portal. To ensure that the training course goes as smoothly as possible, Scomis recommend that access to the training portal is checked and verified well in advance. The details of this portal are as follows: Webpage: https://train.scomis.org IP Address of…

  • DEVON SCHOOLS ONLY – Submitting Claims through iTrent

    The employee is able to do this through self-service and you can then approve the claim once the system is available, or your administrators can input the claim on behalf of the employee via fast input, from a paper form. If you have administrators who are inputting from the paper process, please note the forms…

  • Assessment Scores- What is ?

    What is a Raw Score? The raw score is the total number of marks a pupil scores in a test, based on the number of questions they answered correctly. What is a Scaled score? Scaled Score results are reported consistently from one year to the next.  The national curriculum tests are designed to be as…

  • AnyComms error message

    An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end.   kb19822  

  • How do I split equipment in Equipment Register?

    Focus > Equipment > Highlight the equipment you would like to split > Click view/edit. Click the  icon (top right) Option 1 – Create one new record – Create one new record by splitting a number of items from the original quantity. Enter the number of items to be split from original quantity The new equipment…

  • How to manually add new equipment to Equipment Register

    Focus > Equipment > Add > Complete the Basic details tab. The system will generate a new Equipment Number (the next available in the system) when you click the Save button, after entering the new equipment details. Click Save

  • Moving Equipment from One Room to Another in Equipment Register

    Focus > Room > Highlight the room the equipment is currently situated > Click View. Select the item(s) and click the  icon (top right of the screen) Highlight the room the equipment is to be moved > Click Move. Both records are updated and saved. Reviewed 14/05/2018 kb18312

  • How do I delete equipment in Equipment Register?

    Follow the below to remove equipment from Equipment Register. Focus > Equipment > Highlight the item > Click View/Edit. To delete the Item click the – icon on the focus bar and enter the reason for deletion. Click Save.

  • Troubleshooting Installing Scomis Open VPN External Connector

    Sometimes when installing the External Connector you will receive and error asking if the Clock on the computer is incorrect and the install will fail. You may get errors such as the following: “It is possible that your Clock is wrong and doesn’t match the Server Time.” “ERROR – Creating XMLRPC Object” To resolve this check the…

  • Windows 7 Device and Printer window is blank

    When looking in the Devices and Printers section of the Control Panel (or from the Start Menu) the page takes a long time to load and shows 0 items.

  • Resetting Scomis Self Service Portal passwords for non Hosted App schools

    Please see below how to reset a user’s Self Service Portal password for Non Hosted Application Service School only. 1) Login to Terminal Server. 2) Double Click on the icon Supportworks – Reset Password. 3) Read the warning and click Yes to proceed. 4) Select the school 5) Select the username 6) E-mail new password…

  • Finding your iPad’s MAC Address

    If your the wireless network you are connecting to is a Managed Network, then you will need to provide your Network Administrator with the iPad’s MAC Address. To obtain this first Tap on the Settings Icon… Once in the settings application, you will be in the General Screen as shown below: Tapping on About will…

  • Changing file viewing options in Windows

    How to check that hidden files and folders, along with known file extensions, are displayed correctly.