Issue: A parent is logging into MCAS but is being greeted with a blank screen. Resolution: This is likely to be caused by the contact having 2 records within Bromcom. Go to Others > Contact and search for the contacts name Double click on one of the duplicated contact records and remove the student from…
The ability to view and/or edit a student’s data collection sheet in the MCAS (MyChildAtSchool) can be disabled on a case by case basis for specific contacts. The following also applies during the inviting contacts to MCAS process. To do so, please browse to Modules > MyChildAtSchool > Administration > User Accounts to open the…
To see who has received push notifications you can use Modules > Communication > Overview to see who push notifications have been sent to: You can use Modules > MyChildAtSchool > Overview to review app installations: Additionally there is an MCAS domain in Quick Reports for the school to…
You may find that you receive queries from Parents as to why they can only see one of their children in MCAS. This may be because “Grant access to student details on MCAS” is not ticked” within the contact record. Please go to “Others”, Type: “Contact” and open the contact record. Within “Linked Students”, double…
You may be starting to roll out MCAS and have been sending links out to parents. In Bromcom, you can run a report that shows you which students parents have not activated their account. You can run the User Accounts Report under Reports>MCAS>Account Report. Here you will be able to run a report of all…
In this KB we’ll guide you through the notification settings for MyChildAtSchool (MCAS) Navigating to the Notification Settings Area The Notification Settings area can be located under Config>MyChildAtSchool>Notification Settings Exploring the Notification Settings As you enter the Notification Settings area the first option you’ll see is the setting to give parents/guardians access to contact the…
In this KB we’ll explain the settings available under the General Settings area of MyChildAtSchool (MCAS) Navigating to General Settings General Settings for MyChildAtSchool is located under Config>MyChildAtSchool>General Settings A Tour of General Settings As you enter the General Settings area you’ll see the Head Teacher Title field, in this area you can customise which…
In Bromcom it’s possible to record attendance for Clubs, in this KB we’ll show you how this is done. Navigating to the Clubs Homepage In Bromcom, click the Groups button, this will default either to Tutor or Class. In the top right corner of the screen change the Group Type to Clubs Recording Attendance Select…
It’s possible to display details on Clubs, Trips, and Wraparound Care in MyChildAtSchool. In giving parents/guardians access to these areas you’re enabling them to book, and pay for their children to attend these activities. The following KB will details the configuration settings available for these areas. Navigating to the Clubs/Trips Settings Page The Clubs/Trips Settings…
It’s possible to add both exam timetables and results to MyChildAtSchool (MCAS), the following KB will detail how to activate the areas in MCAS, and how to configure them. Navigating to the Configuration Area To begin with, browse to Config>MyChildAtSchool>Exam. Activating the Modules Both the results and timetables can be activated separately, this can…
MyChildAtSchool (MCAS) can be used to give parents/guardians access to data collection sheets. In this KB we’ll show you how to configure data collection sheets both for current students, and preadmissions. Navigating To The Settings You can configure data collection sheets under Config>MyChildAtSchool>Students And Contact Details Settings Form Permissions In the Students And Contact Details…
You can view what is new in the MIS by clicking on the megaphone icon as seen below. We will also update this FAQ with the latest changes, new features and improvements each time they are released. Sprint Release 17th October 2025 URL for further information MIS Route Information MCAS – Removal…
Modules>MCAS.View>View Balances. Select the student and then click on “Transfer” and enter the transfer details.