When a school purchases SIMS Dinner Money they will need to request the Dinner Money License patch 12370. We will require a copy of the confirmation purchase order from Capita. Hosted Schools – Send the email confirmation to Scomis also requesting the patch is applied to your hosted SIMS. Non Hosted Schools – Send email…
Failed to communicate correctly with the API – Possible Username/Password Error The above error can occur for two reasons The DataExports User password will need to be reset in FMS The FMS Database SQL Server name is incorrect within the setup as per screen shots below To resolve this issue Log into…
The following error occurs when importing P7 data via the FPS Web Companion This error occurs when a member of staff has been added in SIMS Personnel without a Date of Birth. To resolve locate the member of staff in SIMS and enter the date of birth and…
You may need to know any joiners and leavers over a date range. There is a report built into SIMS which can show you this. Go to Reports>Run Reports>Click the + to expand Focus and select Student, Select and run either Migration Report for Arrivals or Leavers and enter the date range you need. This…
If your school sends assessment data to your Local Authority using a file from School Pupil Tracker you should still import assessments into your school’s Management Information System (SIMS). This ensures all your pupils have the statutory data saved to their record. The following process will need to be completed for all Key Stages. Choose…
Locate the relevant Marksheet via Tools>Performance>Assessment>Wizard Manager. Open the Marksheet and right click on the cell with the incorrect grade. This will allow you to view/edit the result history as per the screenshot below (Click on the image for a larger version). Highlight the grade to be removed and click the delete icon (red cross)…
FMS, Salary Projection – My cost centres and staff have duplicate entries. This happens when amendments have been made to cost centre names by adding letters or numbers in front of the existing cost centre in Tools>General Ledger Setup> Tab 2 Cost Centre. To resolve this issue go to Tools>Define Financial Year> Define Salary…
Claimants are showing to select and add in claims for additional contracted hours and supply but on selecting the fund and ledger there is nothing to choose. Check in FMS that the financial year is Started. In Claims Preparation use the Refresh Cache option. If this is the first claim they have prepared since having a new FMS…
Change the meal charge via Tools>Dinner Money>Backdate Meals processed. Change the date back to the start of the academic year. Via Tools>Dinner Money>Pupil Meal Definition click serach and select the meal definition you need to amend and change the start date, click save. Via Tools>Dinner Money>Unlock Meal Processing, put a tick in the tick box…
In Focus>Dinner Money>Banking Return, when running banking return a message appears that there is an unconfirmed payment. To locate the unconfirmed payments go via Focus>Dinner Money>Pupil Payments include leavers and search to see all pupils. Look at the list in cheque and cash amounts where any unconfirmed payments would appear. Find the unconfirmed payment and click save,…
Message ” you can only make a refund if the balance is above 0.00″ when trying to make a refund via Focus>Dinner Money>Pupil additional Transactions. A refund can only be processed when a balance is above 0.00, the opening balance for the pupil will need to be temporarily edited via Focus>Dinner Money>Pupil Opening Balances and…
A pupil is eligible for a free school meal on some days but not all days, unable to put in the charged meal details. This can be recorded as an Adhoc pupil meal via Focus>Dinner money>Adhoc Meals>Paid child meals, add the pupil name in the reason, this will provide a record of the meal for the student…
UPDATE: Version 1.1.0.42 has been updated to accept Office 2010 (xlsx) spreadsheets, this will require that the computer have Office 2010 installed. Payroll2FMS – File not showing to import into payroll2FMS. The Excel file has been saved in F:public\payroll2fms folder and can be viewed when in file manager but when importing by browsing to that…
When authorising and exporting claim and confirming printing was satisfactory the following error appears – ‘An error has occurred producing the output file. Contact ScoMIS.’ Check there is a sims\transfer\out folder Check all .ini files in dtsapps or scamp are correctly pathed Delete *.nsx files in dtsapps\clmsys Exit the programme and open claim preparation to…
The amount showing in FMS, Summary trial balance by ledger code is correct but in Scomis Application Trial Balance Comparison the amount is not showing. Go to Tools>General Ledger Setup Tab 5 – Ledger codes and select the ledger that is not showing the correct amount. The information entered has a character, generally a comma…
When submitting VAT claim for VAT period in Reports>General Ledger>VAT>VAT 126 Report and you are ready to submit it make sure you tick the box that says “I confirm that transactions are ready for submittal”. The report must be printed from this area which will activate a pop up confirmation message confirming printing was successful and…