18 Dec 2017

AnyComms error message

Posted by scomisWR
An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end.   kb19822  
13 Jun 2012

Using Teachernet and Collect with Hosted Applications

Posted by Matthew.Evans
When using Teachernet or Collect with SIMS on Hosted Applications you must  use the links from the left hand panel  on SIMS to access them, other wise you will not be able to import and…
24 Jan 2012

CLM.exe – Configuring the claims the Period

Posted by admin
Academy schools have a different start of financial year than state schools.  Therefore when using the Claims application to generate a claim, the claim period will be wrong. A new version of…
12 Dec 2011

Scamp is giving a TimeOutArp error

Posted by scomisWR
This may be due to firewall issues. Please check with your Local Authority and/or internet provider (SWGfL) that they have not made any changes which will affect your school. kb3405   Reviewed 18/02/2015
10 Nov 2011

Scamp upload error

Posted by scomisWR
Scamp is giving an error message when trying to upload:- file type error fn:prepare file  unable to prepare file.  wrap file This is usually a corrupt exe file 1  Rename the existing…
4 May 2011

Detaching the Sco_Apps Database

Posted by admin
The sco_apps database is used by all of the Scomis applications.  Like the SIMS and FMS databases, it needs to be attached by a specific application to ensure that user ID's and…
4 Feb 2011

How do I set Claim Preparation up on another workstation?

Posted by scomisWR
Claim Preparation is a networked piece of software so there is no need to install it again. 1.  Create a shortcut on the new workstation pointing to network\dtsapps\clm.exe 2.  Depending on what…
28 Sep 2010

What should the icon path be for DCCApplications?

Posted by scomisWR
There are several programs within DCCApplications. These are all networked applications so the path needs to be where their data is held – usually G:\ or F:\public It should be the same…
2 Aug 2010

How do I increase petty cash?

Posted by scomisWR
There are two places where this information needs adding after it has been agreed with the Local Authority. 1. In FMS>Focus>General Ledger>Petty Cash  click on + then reimbursement enter the extra amount…

How do I add a new user to DCC/Plymouth Applications

Posted by scomis
It is only available to users with system manager rights to DCC/Plymouth Applications. 1. Log into Claims Preparation(or Petty cash authorization)>User> User Setup. 2. Click on New this enables the controls in…
19 Apr 2010

DCC Applications error 117

Posted by scomis
Getting several errors in DCC applications 117- file opening error - 152 system error- 104- database connection error This is due to the program being open too long and timing out or…