Prepare Authorised Payments – error ‘previously processed file found’ This error is caused by the previous processed file still showing in F:\public\SIMS\Transfer\OUT The processed file should have successfully moved to F:\public\SIMS\Transfer\SENT. Check that the file in Transfer\OUT is also showing in Transfer\SENT. If it is then the file in Transfer\OUT can be renamed ‘duplicate’ on…
A red box may come up when downloading reconciliation files and running the reformat for FMS routine, stating that this file may already have been imported. Action 1 – If the box is still on the screen change the file name to today’s date (so it is easy to find). The file will be then…
An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end. kb19822
Files for reconciliation should be downloaded to the \Sims\Transfer\In folder but must be in the format required for FMS. North Somerset use the format YY_1234R.12A If there is only one file to download there is not usually a problem but if more than one are downloaded all together then AnyComms will zip the file, giving…
When using Teachernet or Collect with SIMS on Hosted Applications you must use the links from the left hand panel on SIMS to access them, other wise you will not be able to import and export files to and from SIMS. If any of the links that you need are missing, your main administrator or ICT technician should…
Claims generates claims for the wrong pay period.
This may be due to firewall issues……………
This is usually a corrupt exe file…………
Using the ScoApMigr utility to move the scomis_apps database.
Claim Preparation is a networked piece of software……….
There are several programs within DCCApplications ………………
Does it appear on the screen with No in the ‘cent’ column…
There are two places where this information needs adding………….
To change any of the automatic details on the claims letters go to ……
Just do it in exactly the same way you would normally…………..
It is only available to users with system manager rights…………
This may be due to several things ……………….
117- file opening error- 152 system error- 104- database connection error …………..
Should you have gone to Securenet via the internet or can see the files in DTSApps\Simsf then…………….