Unable to connect to Truancy Call

ByscomisWR

Hosted school – error window “Unable to connect to Truancy Call” Reset the user’s profile in the first instance. kb20135

FPS Web Companion Software – Hosted Applications Customers Instructions

BySimon Lovegrove

FPS Web companion is a piece of software (provided by HCSS/Capita) that allows users to perform budget planning tasks. The software has two components that extract data from a SIMS or FMS database. These components are known as the FMS link and the P7 link software. This software is now available to all of our Hosted Application customers. If you wish…

AutoUpdate for External Connector

Byadmin

An updated version of AutoUpdate is now available. The new version runs as a Windows Service which has sufficient access permissions to check and update the installed SIMS .net applications folder. This version works for both legacy SWGfL direct connection customers as well as the replacement External Connector OpenVPN. How to get the latest version?…

Troubleshooting Scomis VPN (OpenVPN) External Connector

Byadmin

Schools who use Third party applications that integrate with SIMS .net have to use the Scomis VPN version of the External Connector.  This solution uses OpenVPN to create a secure connection between the schools computer and the Scomis network.  As OpenVPN runs as a high level System account, the new External Connector takes advantage of…

Setting up Teachers2Parents on Scomis hosted applications platform

Bymichael.stone

Teachers 2 parents now uses Wonde to upload data- if you wish to use Teachers 2 Parents with Scomis Hosted please contact Teachers 2 Parents about moving to Wonde . If you wish to use the old application please see the advise below:   Scomis host Teachers2Parents on our hosted SIMS platform. If your school…

Schoolcomms – Recording VAT

Byanita.belworthy

If your school sells items such as book bags online via SchoolComms you will need to inform County/HMRC of the VAT element, in order that the monies can be reclaimed. At the moment there is no defined way for a school to mark a payment request as being VAT applicable within Schoolcomms. This would make…

Groupcall Emerge – Profile not compatible error on Android phone

Bymichael.stone

Issue You have downloaded the Groupcall Emerge app on your Android device and are logging in, and the following error message is displayed. Resolution Contact Scomis service desk so the Server and Network team can login to the Emerge Management console and change your user profile from Senior Management Team or Teacher to Original SMT…

GroupCall Emerge on Terminal Server

Byadmin

Groupcall Emerge is an innovative app for iPhone, iPod and iPad devices that enables schools to have an up to the minute copy of SIMS data on a hand held device.

Teacher 2 Parents – Invalid Username or Password

ByViv

When using Teachers 2 Parents to create an extract and update T2P’s an error may occur ‘Invalid username or password’. T2P uses the sims.net username Teachers2Parents. This username and password can be checked by logging onto sims.net using the username ‘Teachers2Parents’ and the password, (on TS  log onto the local install of sims Start>All Programs>sims…

SIMS External Connector for third party application which link with SIMS (for schools on our hosted SIMS platform only)

Bymichael.stone

This article is only relevant for schools on our hosted applications platform who have 3rd party software which links with SIMS and which Scomis do not currently host (eg – current commonly used applications in school are Nationwide Cashless Catering, ALPS) Please see article http://faq.scomis.org/kb2170/ for a full list of third party applications which fit…