Changes to SWGfL Internet Filtering

Google and SWGfL Internet Filtering Changes Google searches utilise encryption technologies for added security and where this has previously been optional, it will be made mandatory by them in early February 2015. In order for the RM SafetyNet Filtering service to perform filtering on all Google searches (such as images), there is a need to…

Suggested Google Chrome GPO ADM Settings – (AMEND AS APPROPRIATE)

The following setting are just a suggestion on how to configure the Google Chrome Group Policy for User Configuration This is based on the ADM file as of 2nd February 2014 – a more up to date ADM may differ. Browse to User Configuration – Administrative Templates right click and select Add/Remove Templates…Import the Chrome…

Basic Guide to Installing a Printer on a Network

First the new printer will need to be assigned an IP address. In order to do this you should consult the user guide for that printer type. Start > Printers & Faxes > Add a Printer > Next Un-tick the Automatically Detect & Install my Plug and Play printer Choose Create a New Port >…

How to Restart the Print Spooler | Cannot delete print job

Sometimes a print job gets stuck in the queue; the school users can’t delete it themselves etc. You may need to restart the Printer Spooler Service on the curriculum server (or which computer is hosting the printer) and to delete the offending file. The Following should be done by whomever is responsible for Curriculum network: Remote into…

Cannot Print to Curriculum Network Printer(s)

Is there an error message or red/amber LED on the printer? YES – Obtain printer make and model and approximate age Re-seat the printer cartridge(s) and ensure there are no paper jams Restart the printer If no difference download the manual to troubleshoot the exact problem NO –  As System Administrator login to the curriculum…