Scomis Hosted Applications Connector v6.16/7 – What’s New?

After upgrading to version v6.16/7 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6.16/7 release: Version v6.16/7 Connector builds upon the success of the v6.10 Connector.  The new v6.16 Connector for Windows fixed several bugs as well as added new features. The…

Error: ‘Security package error occurred in the transport layer’ when connecting to the Hosted platform

Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to the legacy gateway server for Windows 7 machines. The following FAQ http://faq.scomis.org/kb11624/ has more information related to the specific gateway servers. The default…

Scomis Hosted Application v6 – What’s New?

After upgrading to version 6 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6 release: Version 6 has been built around Microsoft’s .Net Framework and contains all of the previous features and functionality of the v5.42 client (the last main release). **IMPORTANT** Because…

Windows 10 fails to connect to Scomis Hosted Applications (SIMS)

Problem: Windows 10 fails to connect to Scomis Hosted Applications (SIMS) Error: RemoteApp Disconnected You may receive the above error on Windows 10 machines after the Creators edition update. Fix: An addition to the registry is required, you will need to run regedit from the search bar, from there you need to go through to…

Connecting to the Scomis hosted SIMS Application Service using Android devices

It is possible to connect to the Scomis Hosted Application Service (Hosted SIMS) using an Android devices from home or in school using the Microsoft Remote Desktop client. NOTE:  Capita SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that all users and devices are covered for remote use rights…

Troubleshooting Installing Scomis Open VPN External Connector

Sometimes when installing the External Connector you will receive and error asking if the Clock on the computer is incorrect and the install will fail. You may get errors such as the following: “It is possible that your Clock is wrong and doesn’t match the Server Time.” “ERROR – Creating XMLRPC Object” To resolve this check the…

What is SIMS.ini

SIMS.ini is used be the Capita SIMS .net and related applications to store the file paths and settings used by the application and software updaters. It is always located in the C:\Windows folder.  It can be edited in a text editor such as Notepad, but in order to save requires elevated permissions as the file…

Hosts File Diagnostics

The HOSTS file is a method of bypassing Domain Naming Services (DNS) for host lookups.  It is often used to identify local network computers or to redirect/fake the address of another computer.  The HOSTS file is always located in C:\Windows\System32\Drivers\etc regardless of whether the operating system is 32bit or 64bit.  A standard sample is always…

Troubleshooting Scomis VPN (OpenVPN) External Connector

Schools who use Third party applications that integrate with SIMS .net have to use the Scomis VPN version of the External Connector.  This solution uses OpenVPN to create a secure connection between the schools computer and the Scomis network.  As OpenVPN runs as a high level System account, the new External Connector takes advantage of…