15 Jan 2013
The DCC Policy for workstations with access to sensitive or restricted material: Password protected screen savers (with a 10 minute inactivity time lock) should be applied.  This should be done on all…
20 Mar 2012
Read this FAQ before installing the Scomis Encryption Service Software onto any HP Powerbook S-series laptops. We have had problems with the software conflicting with the pre-installed HP tools for data security…
12 Jan 2011
Problem: During the installation routing you may receive an error stating: "Cannot check for version of this installer.  Required whitespace was missing" which will look something like: Cause: The installation routine is…
21 Oct 2010
This FAQ explains what to do if a laptop protected by the encryption service is lost or stolen. Be reassured with the fact that all of your data on that device is…
28 Jun 2010
A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software.  These happen automatically and depending on their outcome can either be classified…
Note: Don't forget to log a call before re-encrypting a recovered/re-imaged device so that you don't create a duplicate device. Problem: When imaging an encrypted device with WDS you might find that it appears to…