All installation (hardware & software) requests will have to be requested via the Scomis Portal, this is for any type of installation that requires a Scomis technician to visit the school. How to log…
If a user from a Hosted Applications school wants access to the Portal or to be setup in Supportworks they will need to request that a member of staff from their School…
When a user lets us know that they are unable to log in to the Self Service Portal there are a few you can check. If the message says Authorisation Failure, please check…
Please see below how to reset a user's Self Service Portal password for Non Hosted Application Service School only. 1) Login to Terminal Server. 2) Double Click on the icon Supportworks -…
There are 3 Supportworks Servers: 10.224.104.160 - supportworks-app.scomis.org Joined to Simsnet.local domain. See Keepass for login credentials if required but normal indiciduals administrative domain logins will work. This box is the main…
What is Scomis Self Service Portal? Scomis Self Service Portal is a Web-based application, which allows you to access your organisation's IT support and services, at any time of the day. You can…