14 Jun 2013
All installation (hardware & software) requests will have to be requested via the Scomis Portal, this is for any type of installation that requires a Scomis technician to visit the school. How to log…
22 Feb 2013
If a user from a Hosted Applications school wants access to the Portal or to be setup in Supportworks they will need to request that a member of staff from their School…
13 Feb 2013
When a user lets us know that they are unable to log in to the Self Service Portal there are a few you can check. If the message says Authorisation Failure, please check…
30 Jan 2013
Please see below how to reset a user's Self Service Portal password for Non Hosted Application Service School only. 1) Login to Terminal Server. 2) Double Click on the icon Supportworks -…
12 Dec 2012
There are 3 Supportworks Servers: 10.224.104.160 - supportworks-app.scomis.org Joined to Simsnet.local domain. See Keepass for login credentials if required but normal indiciduals administrative domain logins will work. This box is the main…
2 Feb 2012
What is Scomis Self Service Portal? Scomis Self Service Portal is a Web-based application, which allows you to access your organisation's IT support and services, at any time of the day. You can…