We are currently using GotoAssist Corporate for part of the remote support services that we provide. In most cases when requested to use this software by a Support Desk member, the software will connect fine. In the event of problems/troubleshooting, this FAQ details the requirements and settings that may need to be updated at the…
You may encounter the following error relating to various websites you try and open – Since the site is trusted, you may not want to bother with having to click YES every time you visit it? You can disable this message by doing the following – 1. In Internet Explorer, click Tools > Internet Options….
Remote Support OnDemand is a single use Remote Support agent that allows ScoMIS to support your computer. There is no charge for using Remote Support OnDemand for ScoMIS Support Calls.
CentraStage is an agent based management platform used for VNC remote support, hardware and software audit and scripting tasks.