20 Mar 2012
Read this FAQ before installing the Scomis Encryption Service Software onto any HP Powerbook S-series laptops. We have had problems with the software conflicting with the pre-installed HP tools for data security…
12 Jan 2011
Problem: During the installation routing you may receive an error stating: "Cannot check for version of this installer. Required whitespace was missing" which will look something like: Cause: The installation routine is…
28 Jun 2010
A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software. These happen automatically and depending on their outcome can either be classified…
20 May 2010
Note: to remove the encryption software from a functional installation log a call with the Service Desk and it will be done remotely. Issue: If a machine was to crash/unexpectedly restart during…
When UAC is enabled on Windows you need to elevate the command prompt to succesfully run the CHKDSK command. Windows 7 - Click > Start > All Programs > Accessories, Right Click…
5 May 2010
Depending on how your network has been configured the Encryption Service software may fail to install in a Viglen Classlink, ISA or TMG Protected Network. Please install the ISA Client which should…
30 Apr 2010
We have found a small number of recent Toshiba Notebooks have problems with the Scomis Encryption Software with their default BIOS configuration and revision. With any installation you will backup your data…
24 Jan 2010
This screen cast video is the third in a series of three going through a deployment in a secondary school [swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/enrollment_6401.swf" width="625" height="476" align="none"] You can also download to watch offline…
This screen cast video is the second in a series of three going through a deployment in a secondary school [swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/secondary-second_640.swf" width="635" height="476" align="none"] You can also download to watch offline…
This screen cast video is the first in a series of three going though a deployment in a secondary school [swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/secondary-initial.swf" width="635" height="476" align="none"] You can also download to watch offline…
This video is a demonstration of an end user installation to give you an idea of the process and how simple it is - the video quite large so may take a…
Before installating the encryption software you must run a CHKDSK to make sure that the hard drive is mechanically healthy. It is also vital that you run the CHKDSK with the /R…
[swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/Putting-the-ScoMIS-Encryption-Service-Setup-Package-on-the-network.swf" width="640" height="480" align="center"] Reviewed 22/12/2014
23 Jan 2010
This short video will take you through downloading the encryption software setup package [swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/upgrades.swf" width="640" height="480" align="center"] Reviewed 22/12/2014.
20 Jan 2010
Important Update: Please read http://faq.scomis.org/kb930 before installing onto Toshiba Satellite Pro Notebooks There are two sets of documentation which have been split into Primary / Secondary routes for installation. Broadly these equate…