15 Jan 2013
The DCC Policy for workstations with access to sensitive or restricted material: Password protected screen savers (with a 10 minute inactivity time lock) should be applied.  This should be done on all…
20 Mar 2012
Read this FAQ before installing the Scomis Encryption Service Software onto any HP Powerbook S-series laptops. We have had problems with the software conflicting with the pre-installed HP tools for data security…
12 Jan 2011
Problem: During the installation routing you may receive an error stating: "Cannot check for version of this installer.  Required whitespace was missing" which will look something like: Cause: The installation routine is…
28 Jun 2010
A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software.  These happen automatically and depending on their outcome can either be classified…
31 Mar 2010
  Summary: Following the downloading guide does not work, you may have problems with the web page freezing or simply appearing to do nothing. Troubleshooting Steps: Empty your tempory internet files Try…
24 Jan 2010
This screen cast video is the third in a series of three going through a deployment in a secondary school [swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/enrollment_6401.swf" width="625" height="476" align="none"] You can also download to watch offline…
This video is a demonstration of an end user installation to give you an idea of the process and how simple it is - the video quite large so may take a…
Before installating the encryption software you must run a CHKDSK to make sure that the hard drive is mechanically healthy. It is also vital that you run the CHKDSK with the /R…
[swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/Putting-the-ScoMIS-Encryption-Service-Setup-Package-on-the-network.swf" width="640" height="480" align="center"]     Reviewed 22/12/2014  
23 Jan 2010
This short video will take you through downloading the encryption software setup package [swfobj src="http://faq.scomis.org/wp-content/uploads/2010/01/upgrades.swf" width="640" height="480" align="center"]       Reviewed 22/12/2014.
20 Jan 2010
Important Update: Please read http://faq.scomis.org/kb930 before installing onto Toshiba Satellite Pro Notebooks There are two sets of documentation which have been split into Primary / Secondary routes for installation.  Broadly these equate…