20 Oct 2022
https://youtu.be/k5PgtlaXKtw Now that Internet Explorer 11 has gone end of life (see here) we have had to deploy Microsoft's new Edge Chromium browser across the Scomis Hosted Platform. Many websites had stopped…
https://youtu.be/YK2I8xthDlk Internet Explorer 11 is now End of Life so we have had to deploy Microsoft's Edge browser for use. Downloading a file is different in Edge than it was in…
5 Jul 2022
The Summer 2022 SIMS Upgrade (V7.206) & FMS (V6.206) is planned to be rolled out on the evening of Friday 22nd July 2022 from 5.30pm (Scomis Hosted users please log off by…
23 Sep 2021
Scomis training courses are delivered using VMWare Horizon virtual desktops, accessed via an HTML web portal. To ensure that the training course goes as smoothly as possible, Scomis recommend that access to…
7 Jun 2021
To connect to your hosted SIMS / FMS or other Scomis Hosted Application, whether at school or home, you need to download and install the following software - Scomis Hosted Application Connector…
24 May 2021
After upgrading to version v6.16/7 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6.16/7 release: Version v6.16/7 Connector builds…
22 Mar 2021
When we release SIM's latest update onto our Hosted platform the SIMS Auto Update tool, included with the External Connector, will automatically update the instance of SIMS included with the connector to…
29 Jan 2021
Currently, it is only possible to access your Onedrive data by using the Onedrive website (as opposed to the Onedrive app) within the Scomis Hosted platform. To do this you will need…
4 Aug 2020
Introducing the Hosted User Management App The Hosted Applications Service User Management tools have been refreshed, with tighter intergration with SIMS.net as well as adding a few new features. The aim of…
18 Mar 2020
If you bring your school laptop home with you to work on SIMS you will need to turn off your proxy address via Internet Options>Connectivity>LAN Settings in order to login to Hosted…
2 Mar 2020
Hosted Application Service Backup Details The Scomis Remote Backup Service is hosted and managed by Scomis in our UK datacentres. As part of the service functionality, the data is replicated to our…
20 Feb 2020
After an update to the Scomis WebClient software it may be necessary to clear locally cached internet browser files which will remove any references to expired security certificates used on Scomis servers.…
18 Nov 2019
Discover icon missing from SIMS. If you are logged into Scomis Hosted 2016 and Discover is missing please try the following fix: Open File Manager from the shortcuts. Type in the following…
13 Sep 2019
Occasionally the Windows Credentials Store will contain cached Scomis credentials which are no longer valid or are no longer relevant. The Scomis Credentials Store Tidy tool will delete any Scomis Credential from…
26 Jul 2019
Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to…
6 Dec 2018
Scomis Hosted Application 2016 Service uses Microsoft Remote Desktop Printing.This means that any printers which are used with Scomis Hosted Application Service are required to be Microsoft Certified and Compatible with Microsoft…
26 Sep 2018
After upgrading to version 6 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6 release: Version 6 has been built…
20 Sep 2018
Problem: Windows 10 fails to connect to Scomis Hosted Applications (SIMS) Error: RemoteApp Disconnected You may receive the above error on Windows 10 machines after the Creators edition update. Fix: An addition…
30 May 2018
All applications required to run SIMS and FMS are installed on our hosted platform. In addition to this, some third party applications which link with SIMS are installed on our platform, whereas others…
11 May 2018
Scomis have reviewed the process of data extractions from SIMS databases by third party applications and in particular by accounts that bypass the sims application (interface) and talk to the sims SQL…
30 Apr 2018
This document is intended to help complete the configuration of Redstor remote backup, by guiding you through the default backup selection process. You should have installed the software using FAQ KB19763 You…
1 Mar 2018
When trying to print from SIMS, the error No Printers Defined appears with the explanation: You do not have any Printers Defined. Please add at least one (1) Printer via the control panel.…
1 Feb 2018
Hosted school - error window "Unable to connect to Truancy Call" Reset the user's profile in the first instance. kb20135
25 Jan 2018
When an upgrade email is received from 4 Matrix and logged (as a Service Request) by the Service Desk the S&N team will log a Change Request. The Change Request will appear…
18 Dec 2017
This document will enable you to complete the installation and configuration of the Redstor backup client on your computer. You should have already followed the instructions in FAQ KB19763 to install…
This document will enable you to Test your connectivity to the Redstor servers Install the client software for the scomis Remote Backup software The required files are available on the Scomis /…
10 Nov 2017
As part of an upgrade to the Scomis Remote Backup Service we will be migrating customers’ backups from our Devon based datacentres to Redstor’s UK based datacentres. For information Attix is now…
8 Nov 2017
What if I want to backup more data? Under our improved service many customers will wish to protect more of their data with us - as the more data a customer protects…
11 Aug 2017
When printing barcodes from PS Financials the Dymo printer produces one label showing a barcode and one blank label. To stop this issue you have to set the Dymo printer as the…
23 Jun 2017
The backup selection tab displays which files/folders on your workstation are being backed up. To view this, open the Redstor backup console To do this, either: (a) Right mouse click on the Redstor…