11 Aug 2017
When printing barcodes from PS Financials the Dymo printer produces one label showing a barcode and one blank label. To stop this issue you have to set the Dymo printer as the…
13 Jul 2017
Problem You noticed your remote backup application icon of software changed from being branded Attix to Redstor New tray icon New Old New splash screen New Application branding Cause As part of…
23 Jun 2017
The backup selection tab displays which files/folders on your workstation are being backed up. To view this, open the Attix5 remote backup console. To do this, either: (a) Right mouse click on…
24 May 2017
We have become aware of an issue caused by the recent Microsoft Creators Edition Update to Windows 10 which has introduced a bug affecting some updated Windows 10 computer’s ability to establish a remote desktop connection, including to our…
19 Apr 2017
Problem Microsoft have recently released a large update to Windows 10 called Creators Edition (v1703) Unfortunately if you had installed this update you would no longer be able to connect to the…
9 Jan 2017
In order to publish reports in SLG the required year needs to be present To add an academic year go to Tools>Lookups>Maintain Search for SLG Document Category and add a New Academic…
2 Dec 2016
When printing labels from PS Financials on Scomis Hosted Applications to your Zebra Label Printer you have an issue where the bar-code is printed incorrectly and is unreadable. If this happens please…
30 Nov 2016
If you decide to no longer include the Data Collection Sheet on the Sims Learning Gateway, please follow the instructions below: On the "My Children" dashboard and "Student" dashboard page go to the Site Actions tab…
The SLG Site Usage Report allows the School Administrator of SLG to view the number of times parents and students log into SLG and how frequently they log on. To view this report: Log into…
29 Nov 2016
Impact: If you haven't updated your school firewall and filtering products you may lose access to the service in the event of a problem with one of our providers. Detail: In the…
7 Jun 2016
The Explorer window along with Open and Save dialog boxes features a Favourite Links section. This essentially contains short cuts to frequent locations. Normally users can create a shortcut to this location…
5 May 2016
Protecting, securing and managing access to customer data are critical aspects of the Scomis Hosted Applications service. Some of the key measures utilised to ensure data security are detailed below.... This…
9 Mar 2016
If you host your PS Financials system with the Scomis Hosted Application Service this FAQ details setting up a new user of the system. Scomis are happy to help with any of…
8 Mar 2016
After upgrading to version 5.40 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed... Scomis Hosted Connector v5.4 release: Version 5.40 has been…
24 Feb 2016
Important - this web access portal has been developed specifically for Chromebook access to the Scomis Hosted Applications platform. It is now in Open Beta phase and is available to all Scomis Hosted…
22 Dec 2015
Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp…
18 Nov 2015
The PS Financials Document Imaging Suite enables you to print a bar code on a label, attach this to a document which is then scanned in and automatically filed into the system.…
9 Oct 2015
This FAQ answers questions about the SIMS Terminal Server 2003 - End of Life and what it means to users of the Scomis Hosted SIMS platform. If you have a question that…
8 Oct 2015
It is possible to connect to the Scomis Hosted Application Service (Hosted SIMS) using an Android devices from home or in school using the Microsoft Remote Desktop client. To connect to the…
29 Sep 2015
If no one in school has access to add new users to Scomis hosted applications / hosted SIMS service, we are able to do this on your behalf. This may include SIMS…
24 Sep 2015
The latest generation of Surface Tablets will allow you to install the full Hosted Applications connector which can be downloaded here. However if you wish to install the Hosted Applications service on to a…
26 Aug 2015
Here is a quick guide document for schools new to the Hosted Application Service. Please download and read this PDF file: Welcome to the Scomis Hosted Application Service
27 Jul 2015
If there is a case of duplicate records and/or parent of leaver needs to be unprovisioned but cannot be found. Go to Routines>Active Directory Provisioning>Provision Users>Contacts / Parents>Remove Contacts Under the search…
29 Apr 2015
When printing from FMS or SIMS print jobs may come out with the writing, tables and/or Headers/Footers off the edge of the page. To resolve this you will need to check the Printing Preferences…
24 Apr 2015
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Scomis Hosted Application Connector – Error 0003 Missing Hosted Applications GUI Files in $LocalPath
After upgrading to version 5.x of the Scomis Hosted Apps connector (to access hosted SIMS) from an earlier version, i.e 5.10 to 5.13 you mayreceive the following error: --------------------------- Hosted Applictions Bootstrap…
15 Apr 2015
FPS Web companion is a piece of software (provided by HCSS/Capita) that allows users to perform budget planning tasks. The software has two components that extract data from a SIMS or FMS database.…
1 Apr 2015
The process to suspend or disable user accounts is in two parts and needs to be undertaken by an appropriate person with SIMS System Management and Hosted Applications User Management permissions. Firstly…
18 Mar 2015
This post attempts to answer one of the most common questions posed by new customers when they are considering moving SIMS from their local set-up in school to be hosted with us. …
12 Mar 2015
From time to time you may be emailed new licences for the PS Financials Software which Scomis host for you. Updating the licence is a simple process which you can complete yourself…