Prepare Authorised Payments – Error ‘Previously processed file found’

Prepare Authorised Payments – error ‘previously processed file found’ This error is caused by the previous processed file still showing in F:\public\SIMS\Transfer\OUT The processed file should have successfully moved to F:\public\SIMS\Transfer\SENT. Check that the file in Transfer\OUT is also showing in Transfer\SENT. If it is then the file in Transfer\OUT can be renamed ‘duplicate’  on…

Claim Preparation – No fund/ledger codes showing to select

Claimants are showing to select and add in claims for additional contracted hours and supply but on selecting the fund and ledger there is nothing to choose. Check in FMS that the financial year is Started. In Claims Preparation use the Refresh Cache option. If this is the first claim they have prepared since having a new FMS…

Entering hours worked into Claims

When entering hours worked into Claims remember that the time must be entered in hours & minutes separated by a colon, not in decimal time. Entering the hours worked in a decimal format instead of actual time format could result in incorrect payments to staff. The printed letter will, however, show the hours worked as…