Windows 10 update causing computer to crash when printing

It has been noted that the latest Windows 10 update can cause issues when printing, causing the computer to crash and restart. If the update is removed from the PC and then it is restarted this should solve the issue. You can uninstall the buggy updates by closing all applications, opening a Command Prompt, and…

Creating a report to display Parents contact information

The following process goes through the best way to display parents contact information. Go to Reports | Student List | General Student list. You will be given a list with all the on roll pupils within the school along with there year group and registration group. On the right hand side of the screen you…

Exams – How to generate a Submission File

The following FAQ will go through the process of how to generate a Submission File. Select the Submissions button on the Application Bar or select Focus | Submissions to open the Submission browser. The Submission browser displays a list of the files already submitted to the Examination Boards. Note – You can view submission files already sent to the examination board by highlighting…

Excel not responding when running report

When a staff member is running a report in Excel they will occasionally get the following message when closing the print preview screen – This is being caused by a previous document wanting to be recovered. In order to resolve this issue you will need to locate “file manager” on your shortcuts within Hosted SIMS….

Installing MS Office 2019

The Volume Licence Agreement of this version of MS Office doesn’t provide a direct download setup as previous versions. The following are the steps needed to download and install this version. Log in to your Microsoft Volume Licence portal using the credentials provided when the licence was purchased.  Obtain the relevant MAK product code. Go…

FMS6 adoption of ESFA chart of accounts

Below are the latest updates regarding ESFA Chart of Accounts for academies and MATS. Ensure that FMS6 is on V6.192 (Spring) or higher. You can confirm the version via Help | About SIMS FMS. From FMS > Tools > General Ledger Setup, tab 10 ESFA Mapping. You will be able to map your general ledger…

Using SIMS ID to Sync SIMS Timetables with Office 365

Please see the following website for information on Syncing SIMS Timetables with O365 calendars using SIMS ID. https://id.sims.co.uk/support/wiki/102/display-sims-timetables-in-office-365-calendars Once the patch 24526 has been applied, this will also configure SSM (SIMS Service Manager) If you require the synchronising to stop, on the SIMS server you can switch the service off, it is titled ‘Send SIMS…

Teachers timetables not showing in Office 365 via SIMS ID

If there is an issue with the teachers timetables not showing in Office 365 via SIMS ID, then the account details need to be given to Capita for the cache to be cleared on the account. This will then re-sync the timetable via SIMS ID to the teachers Office 365 Outlook calendar.

Arranging for supply teacher not in SIMS or part of an organisation

If you need to arrange cover for a supply teacher not in SIMS or part of an organisation then you need to take the following steps: Focus >person> manage classroom staff Click new and complete the persons details> click continue Tab 1 – Add the basic person details Tab2 – Add the class information Tab…

External Directory does not point to sims.net directory in Options

Within Options if you receive the error message ‘External Directory does not point to sims.net directory’ when selecting Implementations, you will need to set the file path for SIMS to G:\SIMS .net (make sure to leave a space between the sims and .net).

Creating Contract Letters and Documents

The Contract Printing shortcut within Hosted SIMS is no longer supported. The Contract Letters and their contents from the shortcut can still be used but the contents should be checked with either the Local Authority or whoever supplies the HR Support for the school. Scomis no longer provide support for producing Contract Letters.

SWC – Calculate all details button is missing

If you experience this issue then you need to go to Tools | Statutory Return Tools | School Workforce Census Settings. Put the tick in ‘Allow editing of Base Pay Data’. When you reopen your SWC the calculate all details button should appear. KB27219

Editing Academic structure

If you need to make changes to an academic structure such as adding or removing a teacher training day you can do so by going through the following steps – Select Routines | School | Edit Academic Year to display the Create Academic Year wizard. You will not need to worry about defining the school…

Exporting Service Terms

A school may need to update their Service Terms however this may involve a lot of work, if the school is in an academy/federation it may be a case that a school within this academy/federation can share the updated service terms to save time.  For the school to be able to export Service Terms they…

Summer School Census 2019 Return Dates and LA Advice

Census Date:  Thursday 16th May 2019 Back to the School Census Bulletin Return Dates and Contacts Dfe Return Date: Awaiting Confirmation https://www.gov.uk/school-census LA Specific Advice Cambridgeshire Awaiting Confirmation Cornwall Return Date: Thursday 16th May Email: corestats@cornwall.gov.uk Telephone: 01872 327811 Devon   Return Date: 16th May 2019 Email: schoolcensus-mailbox@devon.gov.uk Portsmouth Return Date: 23rd May 2019 Contact:…

Direct SQL Access accounts – Hosted Platform – 3rd Party Software Integration

Scomis have reviewed the process of data extractions from SIMS databases by third party applications and in particular by accounts that bypass the sims application (interface) and talk to the sims SQL database directly (known as Direct SQL access). The audit has been completed as a result of the new GDPR regulations coming into force…

FPS Web Companion Software – Hosted Applications Customers Instructions

FPS Web companion is a piece of software (provided by HCSS/Capita) that allows users to perform budget planning tasks. The software has two components that extract data from a SIMS or FMS database. These components are known as the FMS link and the P7 link software. This software is now available to all of our Hosted Application customers. If you wish…

Dinner Money and UIFSM Enhancements

From the SIMS 2014 Autumn release, Dinner Money will identify pupils who belong to National Curriculum Year R, 1 or 2 and automatically charge them £0.00. Where a pupil belongs to National Curriculum Year X, Dinner Money will use the age as at 31/08 to calculate if they are eligible for a universal infant free…

Scomis Training – How to Access and Use it

This page contains all the links required to enable you to access the new Scomis Training Provision – VMware View:   Scomis Training Room – if you are in the Scomis Training room, using the Scomis Training Laptops, please use the following FAQ: http://faq.scomis.org/kb13118/   SWGfL School – if you are wishing to connect from…

How Do I Create a Report to Show Student Photos in a Grid View?

In SIMS .net go to: Reports Design Report Create a new report Student – Next On roll – Next Select the fields required e.g Forename & Surname, Photo, Reg Group – Next Add required filters e.g. New – Year Group is one of – Tick Prompt at runtime – OK, And – Reg group is…

When importing a CTF I get an error message about Duplicate Free School Meals

When importing a CTF users are getting the error message ‘The CTF cannot be imported as duplicate Free School Meals entries have been identified in your database’. If you get this message please call the Service Desk for the relevant patch. Service Desk: Patch 22112 should be applied  if the school is on v7.194  …

Unable to run Create and Validate on School Census or SWC

In order to resolve this issue you need to import the latest Manifest File. Go to Tools – Setups –  Import Fileset Click on the browse and browse to the Manifest Files Folder e.g F:\Public\Sims\Manifest Files (if you are Hosted Applications Terminal Server), G:\Sims\Manifest Files (if you are networked) or C:\Sims\Manifest Files (if you are stand…

How Can I See Which Students are Free for a Particular Period

In Sims.net go to: Reports Student List General Student List Filter Double click Free at period Select the day and period Ok and Ok again This will filter to the students free for that period You can now sort  the records as you require This is useful for School Census Day to check students free…