The version of SIMS on my External Connector is out of date

When we release SIM’s latest update onto our Hosted platform the SIMS Auto Update tool, included with the External Connector, will automatically update the instance of SIMS included with the connector to the same version. However some third party applications such as Inventry are constantly connecting to SIMS which stops the auto update tool from…

FRS file does not match database

Unable to load a saved *.frs file back into Financial Reporting Suite due to the error:- “Selected file does not match the school database that is currently connected to FRS. Please log out of FRS and log back into the correct FMS database.” Check that an upgrade has not been applied since the file creation…

Backup Control Update

A fault was identified with the Scomis Backup Control utility which results in a SIMS .net database backup not functioning as expected.  The fault has been tracked to a database version name change as a result of the Capita SIMS upgrade. A update to Backup Control has been issued and is available for download using…

Database Diagnostics – Table of Checks and Fixes

Table of Checks and Fixes DATABASE DIAGNOSTICS To Run Database Diagnostics from SIMS click Tools – System Diagnostics – Database Diagnostics. [NOTE: Do not run this during a busy work period as it may slow SIMS down for other users.] Reviewed on 24/10/2016