• LogMeIn Resolve – Requirements

    Remote access offers enhanced customer satisfaction, greater efficiency with regards to resolving your issues on first contact and providing our highest level of support when investigating problems. System Requirements for End users These hardware, operating system, and browser requirements apply to your end users’ computers. Recommendations for network configurations are made to ensure a smooth…

  • How do I tell if I have Java installed and what version I have?

    How do I tell if I have Java installed and what version I have? Please follow the instructions below based on the operating system installed on your computer. Windows 8 Right-click on the bottom left of the screen and select Control Panel from the menu. Select Programs. Select Program and Features. If Java is installed…

  • How to get a Google Chromebook’s MAC Address

    Some managed networks require that your wireless device’s MAC Address ( a unique identifying code) be added to a list of devices that have permission to join the network. To obtain the MAC address of your Google Chromebook…  1:  Start the Chromebook up.  2:  Click on the Network Icon in the corner of the screen….