Prepare Authorised Payments – error ‘previously processed file found’ This error is caused by the previous processed file still showing in F:\public\SIMS\Transfer\OUT The processed file should have successfully moved to F:\public\SIMS\Transfer\SENT. Check that the file in Transfer\OUT is also showing in Transfer\SENT. If it is then the file in Transfer\OUT can be renamed ‘duplicate’ on…
Claimants are showing to select and add in claims for additional contracted hours and supply but on selecting the fund and ledger there is nothing to choose. Check in FMS that the financial year is Started. In Claims Preparation use the Refresh Cache option. If this is the first claim they have prepared since having a new FMS…
If you cannot see a member of staff when adding a day book entry in Claims Preparation you will need to do the following:
When entering hours worked into Claims remember that the time must be entered in hours & minutes separated by a colon, not in decimal time. Entering the hours worked in a decimal format instead of actual time format could result in incorrect payments to staff. The printed letter will, however, show the hours worked as…
I’ve come out of automatic reconcilation without printing off the detailed report – how can I go back and print this?
This is due to the system crashing and it needs rebuilding……..