An error message saying “Reason 0” may sometimes appear when trying to log into the local version of SIMS. You will first need to try using this Diagnostic tool as shown in this FAQ: https://faq.scomis.org/kb15928/ If this does not work, you will then need to try resetting this manually as shown below: Open Services on…
This FAQ demonstrates how to make the Open VPN Service automatically start if it keeps stopping despite the PC being left on or each time it is turned on. Check the services (WIN + R and type in ‘services.msc’) to ensure that the Open VPN service is set to start automatically by going to ‘Properties‘…
Sometimes when installing the External Connector you will receive and error asking if the Clock on the computer is incorrect and the install will fail. You may get errors such as the following: “It is possible that your Clock is wrong and doesn’t match the Server Time.” “ERROR – Creating XMLRPC Object” To resolve this check the…
Schools who use Third party applications that integrate with SIMS .net have to use the Scomis VPN version of the External Connector. This solution uses OpenVPN to create a secure connection between the schools computer and the Scomis network. As OpenVPN runs as a high level System account, the new External Connector takes advantage of…