11 Aug 2017
When Printing or Posting in Document emailer if you get an error: "The underlying connection was closed: An unexpected error occurred on a receive." Then this means that the Report Server URL…
When printing barcodes from PS Financials the Dymo printer produces one label showing a barcode and one blank label. To stop this issue you have to set the Dymo printer as the…
22 May 2017
This release adds support for: Windows 10 Creators Update To avoid system instability, upgrade VirusScan Enterprise to Patch 9. McAfee VirusScan Enterprise 8.8 Patch 9 Mcafee Zip Password: Contact Scomis Service Desk (McAfee License required)…
2 Dec 2016
When printing labels from PS Financials on Scomis Hosted Applications to your Zebra Label Printer you have an issue where the bar-code is printed incorrectly and is unreadable. If this happens please…
17 Sep 2015
Scomis External Connector Diagnostics tool is located in C:\Support\ after the installation of and External connector. If you have just installed an external connector and it is not working run this tool.…
Sometimes when installing the External Connector you will receive and error asking if the Clock on the computer is incorrect and the install will fail. To resolve this check the following: See if a…
22 Apr 2015
Should the totals in the Bank Statement Summary report appear to be wrong, the Bank statements balance need to be verified. To do this: Click on Focus - General Ledger - Bank Reconciliation.…
10 Apr 2015
If you need to do any diagnostics or your Mac will not boot up properly you can use recovery mode to investigate the issue. With the Mac shutdown hold down the Command…
7 Apr 2015
If you are not able to access App Store, iTunes or any HTTPS websites on your Mac while in school but you are able to open normal (HTTP) websites its likely you will need…
12 Mar 2015
If you get the error "invalid Partition Table!" when trying to boot a laptop or PC try the following process. Please do this as your own risk as Disconnect or remove all…
25 Feb 2015
If you want to use the Progress Grids for Early Years Assessment you will need to import the Templates file. To do this go to: Routines - Data In - Assessment -…
7 Jan 2015
When trying to open FMS the following message appears: Error Exception in Module Finance.exe at 001870fd. Stack level exceeded in finfunc.p_HandelRedirect This is related to the FMSSQL folder in Program Files and seems to…
24 Nov 2014
To enable the icons for Pupils Staff etc along the top of SIMS you need to look in the Tools menu. Click Tools Then Setups - User Options Under 3. Visual Settings put…
Rooms are brought across from SIMS when you open FMS Equipment Register. To Change or Update the rooms in Equipment Register you must open SIMS: In SIMS Click Focus -> School - Rooms Browse…
15 Oct 2014
To change a Pupils Enrollment Status in SIMS: Click on Routines Then Pupil Change Enrollment Status. Once in here enter the pupils name and search Select the pupil and change the Enrollment…
18 Jun 2014
If you are a school within the SWGFL using the Springboardos site and get a "page cannot be displayed" error this is because the admin panel needs to bypass the SWGFL. To do…
24 Sep 2013
If an address for a parent is missing the House icon you will need to do the following: Modified the Parents Address within the Pupils details to have a significant difference. (i.e. House…