6 Dec 2018
Scomis Hosted Application 2016 Service uses Microsoft Remote Desktop Printing. This means that any printers which are used with Scomis Hosted Application Service are required to be Microsoft Certified. If they are…
18 Apr 2018
If you need assistance on how to use the Egress Application for sending secure emails via Outlook please click the link below to read our guide: Using the Egress Application If you…
11 Aug 2017
When Printing or Posting in Document emailer if you get an error: "The underlying connection was closed: An unexpected error occurred on a receive." Then this means that the Report Server URL…
When printing barcodes from PS Financials the Dymo printer produces one label showing a barcode and one blank label. To stop this issue you have to set the Dymo printer as the…
22 May 2017
This release adds support for: Windows 10 Update To avoid system instability, upgrade VirusScan Enterprise to Patch 11. McAfee VirusScan Enterprise 8.8 Patch 12 Standalone Patch 12 Mcafee Zip Password: Contact Scomis Service Desk…
2 Dec 2016
When printing labels from PS Financials on Scomis Hosted Applications to your Zebra Label Printer you have an issue where the bar-code is printed incorrectly and is unreadable. If this happens please…
17 Sep 2015
The Scomis External Connector Diagnostics tool is located in C:\Support\ after the installation of an External connector. It can alternatively be downloaded directly from here. If you have just installed an external…
22 Apr 2015
Should the totals in the Bank Statement Summary report appear to be wrong, the Bank statements balance need to be verified. To do this: Click on Focus - General Ledger - Bank Reconciliation.…
10 Apr 2015
If you need to do any diagnostics or your Mac will not boot up properly you can use recovery mode to investigate the issue. With the Mac shutdown hold down the Command…
7 Apr 2015
If you are not able to access App Store, iTunes or any HTTPS websites on your Mac while in school but you are able to open normal (HTTP) websites its likely you will need…
12 Mar 2015
If you get the error "invalid Partition Table!" when trying to boot a laptop or PC try the following process. Please do this as your own risk as Disconnect or remove all…
25 Feb 2015
If you want to use the Progress Grids for Early Years Assessment you will need to import the Templates file. To do this go to: Routines - Data In - Assessment -…
7 Jan 2015
When trying to open FMS the following message appears: Error Exception in Module Finance.exe at 001870fd. Stack level exceeded in finfunc.p_HandelRedirect This is related to the FMSSQL folder in Program Files and seems to…
24 Nov 2014
To enable the icons for Pupils Staff etc along the top of SIMS you need to look in the Tools menu. Click Tools Then Setups - User Options Under 3. Visual Settings put…
Rooms are brought across from SIMS when you open FMS Equipment Register. To Change or Update the rooms in Equipment Register you must open SIMS: In SIMS Click Focus -> School - Rooms Browse…
15 Oct 2014
To change a Pupil's Enrolment Status in SIMS: Go To: Routines Student / Pupil Change Enrolment Status Enter the student's name and click Search Select the pupil and change the Enrolment status…
18 Jun 2014
If you are a school within the SWGFL using the Springboardos site and get a "page cannot be displayed" error this is because the admin panel needs to bypass the SWGFL. To do…