After the post-migration has been completed. The school will then have to complete these final processes to sign off the migration. The school will need to check all migrated databases are correct (acceptance testing), all users able to access the service and are able to print to a compatible printer. The completed sign off form…
Please see below how to reset a user’s Self Service Portal password for Non Hosted Application Service School only. 1) Login to Terminal Server. 2) Double Click on the icon Supportworks – Reset Password. 3) Read the warning and click Yes to proceed. 4) Select the school 5) Select the username 6) E-mail new password…
There are a wide range of devices running the Android Operating System, with sizes ranging from smart phones to Smart pads, and produced by a range of diffrent manafacturers. Most of the devices have versions of Android that differ to some degree from each other. Actual displays may differ somewhat from the examples below, but…
The Apple Operating System, called OS X, is regularly updated incrementally, rather than by a few major releases like Microsoft Windows. The most recent versions are: 10.6.x = Snow Leopard 10.7.x = Lion 10.8.x = Mountain Lion To tell which version you have: 1: Click on the Apple Icon in the top left…
Please note that although the Apple iPod and iPhone both use the same operating system (IoS) there may be minor differences in the layout of the screens. In light of this commonality the term ‘Device’ will be used in place of iPod and/or iPhone. 1: Start up your Device 2: Tap the Settings icon…
Some networks require you to use a proxy server to access the Internet. A proxy server is another computer or device that acts as an intermediary between you and the Internet by relaying your requests to a server and the servers responses back to you. Unfortunately, this type of setup requires you to specify certain…
If your the wireless network you are connecting to is a Managed Network, then you will need to provide your Network Administrator with the iPad’s MAC Address. To obtain this first Tap on the Settings Icon… Once in the settings application, you will be in the General Screen as shown below: Tapping on About will…
Some managed networks require that your wireless device’s MAC Address ( a unique identifying code) be added to a list of devices that have permission to join the network. To obtain the MAC address of your Google Chromebook… 1: Start the Chromebook up. 2: Click on the Network Icon in the corner of the screen….
To connect your Google Chromebook to a Wi-Fi or Wireless Network. 1: Start up the Chromebook. 2: Click on the Network icon in the lower left hand corner 3: If no networks are listed then first check that the Wireless Connection is enabled, then click on the words ‘No Network’. 4: This will now display…
When clicking print in Supply and getting the print diagloue box and clicking print again the printer only prints out first page, e.g. 1 of 5.
How do I print claim letters after I have created the claim? To print a claims letter after creating the claim you will need to go back into claims transfer. Once you are in claims transfer you will need to click on the Re-Process Extract button. This will open up a seperate window in which…
What is Scomis Self Service Portal? Scomis Self Service Portal is a Web-based application, which allows you to access your organisation’s IT support and services, at any time of the day. You can log onto Scomis Self Service Portal using your web browser, using the address https://selfserve.scomis.org/ You can use Scomis Self Service Portal to request…
Payroll 2 Finance is an application to convert spreadsheet data into an automatic reconciliation file.
Can i set a password on a spreadsheet?
You can either click on the arrows to go through each one to check you are happy with the change and then click on the tick or the cross. If you are happy to get rid of all of them, click on the down arrow to the right of the tick and select ‘Accept all changes in document’
Text file types
.doc – Microsoft Word Document – Automatically selected when saving in Word 2003
In word there is an option to see where the paragraphs have been added, this can be turned off and on.
I need to run a Command Prompt as a an administrator, how do I open an Elevated Command Prompt? There will need to be a user that has Administrative rights associated with the machine. Type cmd.exe into the search box on the Start menu. Right click on it and choose Run As or Run As…
In Mac OS X, to see if a computer is on the network, use the Network Utility to ping the remote host. A ping is a small packet of data sent to the remote host and then sent back by the recipient computer. If the computer is not on the network, it will not be…
Take the following steps to establish if you have Windows 7 , 64bit or Windows 7 32bit operating system Click Start Right click on Computer Choose Properties Within this section it should say System Type and this will show if you have a 32bit machine or 64bit machine. Alternatively, if you are using Windows XP, Windows…
This may be due to firewall issues……………
This is usually a corrupt exe file…………
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
To run a manual backup of your PC or server using the Scomis remote backup service, simply do the following. Right mouse click on the system tray icon in the bottom right hand area of your computer screen. Select “Backup Now” in the options. —————————————————————————– If you can’t see this icon, check to see…
Version Six of the Attix 5 SE (Server Edition) client application has introduced the ability to track changed files using the NTFS Change Journal.
To stop the message : “Publisher could not be verified. Are you sure you want to Run this software?” follow these steps:
If you are getting an error when trying to import a custom setting in the Configuration Settings:
“Critical Error, Error uploading custom setting:Object variable or with block variable not set”
Creating a batch file to automatically map network drives at logon.
Where is the Windows 7 common start menu folder.
Assigning a drive letter to a hard disk