• Scomis Hosted Application Connector

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    Our connector is in the process of being updated to enable new features such as smart sizing and the ability to connect back to a 2003 server to enable legacy applications as we migrate everyone over to 2008…

  • Bromcom: How do I partially refund a “Paid” club pupil order

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    If you need to  partially refund a pupils club order, please take the following steps:   Please browse to Modules> MCAS> Online Payment> View Orders Amend the dates if required and type the pupils name into the search bar as shown in the example screen shot below and double click the order. After clicking the…

  • DTSApps – Bromcom Integration

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    This is a short guide explaining how to enable the DTSApps integrations with Bromcom.  It covers how to check that the integration is enabled, what you will see in Petty Cash and Invoice Payments screens.  The work flow for using DTSApps is largely the same, with the only change being that you no longer need…

  • Bromcom Finance: Individual Salary payments ” Save & Post” button is greyed out

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    Modules > Finance> Homepage> Individual Salary payments The most common reason why the “Save & Post button is greyed out is because you may have zero value lines See example screen shot below: To resolve the issue, simply highlight the payment line in the right hand column and either add a value or delete, you…

  • LogMeIn Resolve – Requirements

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    Remote access offers enhanced customer satisfaction, greater efficiency with regards to resolving your issues on first contact and providing our highest level of support when investigating problems. System Requirements for End users These hardware, operating system, and browser requirements apply to your end users’ computers. Recommendations for network configurations are made to ensure a smooth…

  • Bromcom: Exam result not importing into assessment template

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    https://docs.bromcom.com/knowledge-base/how-to-include-exam-results-in-assessments-sheets/ As outlined in the referenced article, you may find that after completing the routine, the expected results do not appear. If this occurs, please verify that your internal subject names are correctly mapped to the exam name. This can be done by navigating to: Config > Analysis > Exam Options Subjects For detailed guidance,…

  • Bromcom: MCAS menu not showing

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    If your MCAS menu is not showing for certain pupils go to Config > Dinner  > Dinner Menus and open the current menu. If any Medical Conditions/Dietary Needs have been added the menu will then only show for students with those Medial Conditions/Dietary Needs. To resolve this remove the links.

  • Bromcom: Taking PM marks in different periods

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    Question: Is it possible to have the PM mark taken at different periods through the week? I.E. P5 the majority of the week but P4 on a Wednesday Answer: This can be setup within Config > Attendance > Registration Update Parameters. If you wanted a different period for each day this would have to be…

  • Bromcom: Updating Staff Current Job Title

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    To update the staff current job title in bulk go to Staff > Selection > Select All and then Actions > Manual Data Export. From here select “Basic Details” and tick “Include empty records where data does not exist” and click Export Open the spreadsheet that has been downloaded and enter all required information. After…

  • Bromcom: Blank screen in MCAS

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    Issue: A parent is logging into MCAS but is being greeted with a blank screen. Resolution: This is likely to be caused by the contact having 2 records within Bromcom. Go to Others > Contact and search for the contacts name Double click on one of the duplicated contact records and remove the student from…

  • Disabling Data Collection Sheet for contact in MCAS app

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    The ability to view and/or edit a student’s data collection sheet in the MCAS (MyChildAtSchool) can be disabled on a case by case basis for specific contacts. The following also applies during the inviting contacts to MCAS process. To do so, please browse to Modules > MyChildAtSchool > Administration > User Accounts to open the…

  • School Workforce Census Bulletin 2025

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    This FAQ lists the latest information regarding the School Workforce Census. It contains links to relevant documentation for Arbor and Bromcom. School Workforce Census Date: Thursday 6th November 2025 School Workforce Census Deadline Date to DfE: Friday 21st November 2025 (If you are a maintained school please consult your LA) Latest Census Information KNOWN ISSUES…

  • Adding Pupil Premium to your MIS

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    Arbor ‘Pupil Premium Eligible’ in Arbor is an indicator of whether a student may be eligible for Pupil Premium based on their background, such as being in receipt of Free School Meals. The Pupil Premium tag may not be a true representation of who actually receives Pupil Premium funding in the school (shown by the…

  • Bromcom: Unable to register SSO

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    When trying to Register SSO for a user within Modules > Setup > System Users an error may occur stating “Action Needed: Email address has already been registered”. This happens when an SSO User is deleted prior to the user being removed as SSO. Please ask the users to log into the below link and…

  • MCAS – Dinney money widget is missing to add payments

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    Parents are unable to see the “Dinner money” widget to add payments for their children. Please check the following: Please ensure online payments is enabled via Config> MCAS> Online payments – Please also see How do I enable Bromcom Online payments in MCAS – SCHOOLS – Frequently Asked Questions Ensure the Dinner settings are setup …

  • Bromcom Finance: How do I add a Fund code?

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    Modules> Finance> Homepage> Maintenance>Fund Codes Click New as shown in the below screen shot to create your chosen fund code Please also see guidance on Fund allocation How to allocate Funds

  • Autumn Post 16 School Census 2025 Guide

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    This FAQ lists the latest information regarding the School Census.  For Schools using Bromcom – Click here  to jump to the relevant section. For Schools using Arbor –  Click here  to jump to the relevant section. For all information preparation for the upcoming Census click: Autumn School Census 2025 – Bulletin and Here for the DfE information Complete…

  • Bromcom Finance & Budgeting : How do I enter a Variance reason in Budget Variances

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    Modules> Finance> Homepage> Budgeting> Budget Variances In the budget variances you can add a budget variance reason against e.g a Cost centre as shown in this example below: Note: Any Variance reason needs to be added before you sort your columns – see sorting columns FAQ – Bromcom Finance & Budgets: How do I sort…

  • Bromcom Finance & Budgets: How do I sort columns in my Budget Variance

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    Modules> Finance> Homepage> Budgeting> Budget Variances You can click on any the heading e.g  Cost Centre Description and drag to above “Drag here to set row groups”   –  see example below before sorting Example after sorting to Cost Centre description Please also see Budget planning user guide    

  • Autumn School Census 2025 – Bulletin

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    This FAQ lists the latest information regarding the School Census.  For Schools wanting the latest documentation for Census and using Bromcom – Click here  to jump to the relevant section. For Schools wanting the latest documentation for Census and using Arbor –  Click here  to jump to the relevant section. For Schools wanting the latest documentation for…

  • Arbor: Reset Password

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    How to reset password in Arbor Click Forgotten Password You should then get an email with a link you can click on. This will take you to the reset password screen If you have any issues or don’t receive the email then you will need to speak to your Arbor system administrator

  • BROMCOM:Shared Staff in a tutor group

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    If you have more than one staff member with scheduled timetabled registers e.g Mr Smith is timetabled for Mon-Wed and Mrs Brown is scheduled Thur- Fri then you might want to remove tick box ten from the Daily Maintenance Settings. The Daily Maintenance Settings are a group of processes that are performed automatically on a…

  • Bromcom Finance: Why can’t I post my Petty Cash?

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    My petty cash saves but does not post and has a “No” in the posting column. This is likely to be due to your Petty Cash book running our of folio numbers. Go to Modules> Finance>Homepage> Maintenance> Books. Ensure you have enough folio numbers for each line of expenditure record. If not, you will need…

  • Bromcom: How to see who has received MCAS push notifications

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    To see who has received push notifications you can use Modules > Communication > Overview to see who push notifications have been sent to:         You can use Modules > MyChildAtSchool > Overview to review app installations:     Additionally there is an MCAS domain in Quick Reports for the school to…

  • Bromcom: How do I add part time schedules for nursery students

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    To add Part Time schedules for Nursery students go to Modules > Attendance > Routines > Bulk Attendance Update. You can then select whether you would like to update attendance for individual Students, Class/Groups or Teachers. Then select the Student/s, Class/Group/s or Teacher/s to update by either typing the name in the box or using the Search option by clicking on the Magnifying Glass icon. The Selection List will then…

  • Bromcom Finance & Budgets: How can I export my Budget Variance Report?

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    Modules> Finance> Budgeting> Budget Variances You can export your budget variances report by clicking into any of the budget lines and then right click, select “Export” to CSV or Excel, as shown in the below screen shot: