My keyboard and /or mouse do not respond…

  • Ensure that both devices are plugged securely into the computer – for wireless devices check the wireless receiver is plugged in.
  • Try connecting them to different USB ports.
  • Do a swap test with a known good alternative and see if the problem persists.
  • With wireless keyboards and mice, try fresh batteries and make sure that the devices are both connected to the receiver. Reconnect them if necessary.
  • Try restarting your computer.
  • Should none of the above rectify the problem log a call with the Scomis Service Desk.

 

Reviewed: 12/01/2026

How useful was this article?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

Similar Posts

  • Essential Windows Keyboard Shortcuts

    Posted on Updated on

    Windows includes a wide range of keyboard shortcuts that help you work faster and navigate the system more efficiently. The shortcuts in this post cover the most commonly used features across modern versions of Windows.

  • How do I open an Elevated Command Prompt?

    Posted on Updated on

    I need to run a Command Prompt as a an administrator, how do I open an Elevated Command Prompt? There will need to be a user that has Administrative rights associated with the machine. Type cmd.exe into the search box on the Start menu. Right click on it and choose Run As or Run As…

  • Adding SWGfL Proxy Settings to mobile devices (iPad, iPhone, Android)

    Posted on Updated on

    Add SWGfL proxy server settings to my iPad or iPhone 1. Navigate to the ‘Settings’ app and tap on ‘WiFi’ 2. Next, tap on the WiFi network you need to add the proxy to. This should be one you are currently connected to. 3. This next page will display all of your network information, for the network you…