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Remote backup – Accounts Over the Limit
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
How to remove a machine proxy
Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp show proxy This usually comes back with Direct access <no proxy server> If, however, there is a proxy listed it can be removed by…
Windows 10 Creators Edition Update & Scomis Hosted Applications Launcher
We have become aware of an issue caused by the recent Microsoft Creators Edition Update to Windows 10 which has introduced a bug affecting some updated Windows 10 computer’s ability to establish a remote desktop connection, including to our Hosted Application service. Users are unable to connect to the remote session and receive the error message below Your computer can’t connect to the…
Scomis Hosted Application Connector – Software Restriction Policies / Applocker
If your school network uses Applocker or other Software Restriction Policiy software such as RM CC3/4 you need to be aware of the following…
NovaT6 required user name on Terminal Server
NovaT6 will prompt for a username and password on the Hosted Terminal Server if the user has launched NovaT6 from a custom shortcut.
Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2
Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…
Remote backup – Accounts Over the Limit
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
How to remove a machine proxy
Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp show proxy This usually comes back with Direct access <no proxy server> If, however, there is a proxy listed it can be removed by…
Windows 10 Creators Edition Update & Scomis Hosted Applications Launcher
We have become aware of an issue caused by the recent Microsoft Creators Edition Update to Windows 10 which has introduced a bug affecting some updated Windows 10 computer’s ability to establish a remote desktop connection, including to our Hosted Application service. Users are unable to connect to the remote session and receive the error message below Your computer can’t connect to the…
Scomis Hosted Application Connector – Software Restriction Policies / Applocker
If your school network uses Applocker or other Software Restriction Policiy software such as RM CC3/4 you need to be aware of the following…
NovaT6 required user name on Terminal Server
NovaT6 will prompt for a username and password on the Hosted Terminal Server if the user has launched NovaT6 from a custom shortcut.
Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2
Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…
Remote backup – Accounts Over the Limit
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
How to remove a machine proxy
Besides a user proxy which may be accessed via Internet Explorer>Tools>Internet Options there may be a proxy set on the machine itself. To find out open a command prompt and type:- netsh winhttp show proxy This usually comes back with Direct access <no proxy server> If, however, there is a proxy listed it can be removed by…