2 Mar 2020
Protecting, securing and managing access to customer data are critical aspects of the Scomis Hosted Applications service. Some of the key measures utilised to ensure data security are detailed below.... …
This faq details how we backup the Hosted Application Service The whole platform is backed up into the Scomis Remote Backup Service giving you a daily backup for 30 days with a…
13 Jul 2017
Problem You noticed your remote backup application icon of software changed from being branded Attix to Redstor New tray icon New Old New splash screen New Application branding Cause As part of…
19 Apr 2017
Problem Microsoft have recently released a large update to Windows 10 called Creators Edition (v1703) Unfortunately if you had installed this update you would no longer be able to connect to the…
29 Nov 2016
Impact: If you haven't updated your school firewall and filtering products you may lose access to the service in the event of a problem with one of our providers. Detail: In the…
9 Mar 2016
If you host your PS Financials system with the Scomis Hosted Application Service this FAQ details setting up a new user of the system. Scomis are happy to help with any of…
18 Nov 2015
The PS Financials Document Imaging Suite enables you to print a bar code on a label, attach this to a document which is then scanned in and automatically filed into the system.…
24 Apr 2015
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Scomis Hosted Application Connector – Error 0003 Missing Hosted Applications GUI Files in $LocalPath
After upgrading to version 5.x of the Scomis Hosted Apps connector (to access hosted SIMS) from an earlier version, you may receive the following error: --------------------------- Hosted Applictions Bootstrap --------------------------- 0003 -…
18 Mar 2015
This post attempts to answer one of the most common questions posed by new customers when they are considering moving SIMS from their local set-up in school to be hosted with us. …
12 Mar 2015
From time to time you may be emailed new licences for the PS Financials Software which Scomis host for you. Updating the licence is a simple process which you can complete yourself…
27 Nov 2014
What is Discover and why would we want to use it? SIMS Discover is a graphical, analytical tool that allows you to analyse your SIMS data and present it in a variety…
For information on the benefits of using our Hosted Services for SIMS, please follow this link - https://www.scomis.org/what-we-do/hosted-applications-service/ You can also download the connector and find out about requirements here - http://faq.scomis.org/kb9079/
7 Oct 2014
Scomis Hosted Application Connector - RM CC4 Package If you have an RM CC4 network you can download this package to import into your site ready for deployment http://simsts.scomis.org/ScomisHostedAppsV5.RMCC4Package.zip Scomis takes no…
18 Jul 2014
Our connector will hang and appear "not responding" if certain characters make part of your Hosted Application Service Password. Problem Our connector will hang if a double quote character forms part of…
19 Jun 2014
In order to fully uninstall the Screwdrivers driverless printing client, the following steps will need to be taken. 1. Scripted removal Download this script which can be run manually or deployed via…
Updated 20150629 with new version of Screwdrivers script Scomis Hosted Application Connector - Upgrading / Deploying across your network In most cases you would be able to deploy the connector across a…
13 Jun 2014
After upgrading to version 5 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed... New Short cut - users upgrading from the SIMS…
Problem When connecting to the Scomis Hosted Application service you may get an error relating to "Remote Desktop can’t connect to the remote computer" Remote Desktop can’t connect to the remote computer…
Problem When installing the Scomis Hosted Apps Connector the installation package will attempt to remove existing versions before completing installation. In some circumstances this will not be possible and you will get…
Updated 20150629 with new version of Screwdrivers script In most cases you would be able to deploy the Screwdriver across a school by using group policy with the MSI downloadable from http://www.scomis.org/go/hosted The MSI…
SWGfL School Connectivity Requirements The hosted SIMS connector will work for a SWGfL school following our standard connectivity requirements guide but we also allow direct connection to the load balanced server farm…
Scomis Hosted Application Connector - Software Restriction Policies / Applocker If your school network uses Applocker or other Software Restriction Policiy software such as RM CC3/4 you need to be aware of…
Scomis Hosted Application Connector - Connection Tester Built into the Hosted Application Connection is a connection tester that will work through testing the connectivity required for access to our services. If you…
Connectivity Requirements The connector will work from any internet connection with the exception of a few countries such as China which are blocked at our firewall Bandwidth Requirements For information on bandwith requirement…
Problem Your SIMS Terminal Server shortcut has dissapeared from your desktop and start menu Cause You or your school ICT team may have updated your system to use our updated Hosted Application…
5 Jun 2014
Problem - Second Logon Prompt When logging onto the service through the Connector you may find a second login / double login box asks for your password... Windows 7 Windows XP Cause…
SEE https://faq.scomis.org/kb14954/ Problem - Connection problem from Windows 7 You may get the error "Hosted Applications Bootstrap - 0003 Missing Hosted applications GUI Files in $Local Path" when launching the hosted application connector.…
3 Jun 2014
Problem - Slow Connector Logon You may find the initial logon to the service through the Hosted Application Connector is slow, on some systems it can take upwards of 60 seconds. After the…
4 Feb 2014
Problem You may have problems with print output from Exams marksheets where the words/characters are bunched together to the point where they are unreadable if your printer is a network printer. Prerequisite…