How Do I Create a Report to Show Student Photos in a Grid View?

In SIMS .net go to: Reports Design Report Create a new report Student – Next On roll – Next Select the fields required e.g Forename & Surname, Photo, Reg Group – Next Add required filters e.g. New – Year Group is one of – Tick Prompt at runtime – OK, And – Reg group is…

When importing a CTF I get an error message about Duplicate Free School Meals

When importing a CTF users are getting the error message ‘The CTF cannot be imported as duplicate Free School Meals entries have been identified in your database’. If you get this message please call the Service Desk for the relevant patch. Service Desk: Patch 22112 should be applied  if the school is on v7.194  …

Unable to run Create and Validate on School Census or SWC

In order to resolve this issue you need to import the latest Manifest File. Go to Tools – Setups –  Import Fileset Click on the browse and browse to the Manifest Files Folder e.g F:\Public\Sims\Manifest Files (if you are Hosted Applications Terminal Server), G:\Sims\Manifest Files (if you are networked) or C:\Sims\Manifest Files (if you are stand…

How Can I See Which Students are Free for a Particular Period

In Sims.net go to: Reports Student List General Student List Filter Double click Free at period Select the day and period Ok and Ok again This will filter to the students free for that period You can now sort  the records as you require This is useful for School Census Day to check students free…

How Do I Add an Exclusion that runs from Lunchtime to Lunchtime?

How do I add an exclusion that starts at lunchtime on one day and finishes at lunchtime the next day and show it as 1 day? In the student’s record: Click on Exclusions on the right hand side New Fill in the details Enter Start Time as PM Put a tick in Part time Exclusion…

My School Workforce Census Summary/Detailed Report has No Information Recorded

After creating and validating your School Worforce Census return there are no errors or queries to be checked. Also when looking at the summary report or any of the detailed reports there is no information recorded. The resolution is to: Import the latest fileset Log out of Sims and back in again Create and Validate…

Dinner Money 7 – What should be done at the end / start of the academic year?

At the end/start of the academic year: a) Create a new Catering Year for the forthcoming academic year (usually September) b) Reconcile pupil/staff balances c) Produce appropriate letters for pupils/staff with outstanding balances d) Enter any new meal prices as part of meal definitions in the DM setup. (It is also recommended that the school…

Dinner Money 7 – How do I record a split payment?

Sometimes a cheque payment will be made that needs to be split between more than one pupil. Enter the full amount for one pupil and then click on the Split Payment button.  This will display the pupil and other siblings.  You can add other pupils by clicking the Add Pupil button.  Put in the relevant…

Dinner Money 7 – How Do I Add Extra Year Groups to a Meal Definition?

Once a meal definition has been set up it cannot be amended. In order to make changes to the year groups you need to create a new meal defiition with all the year groups required. Go to Tools – Dinner Money – Pupil (or Staff) Meal Definition Search for the meal definition In the description…

Remote backup – Accounts Over the Limit

Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…

Options registration group not showing/disappeared

See KB 55341 – From the Implementation Manager, make a backup of the implementation. Re-import the students from the SQL database.  When the re-import is done, the students will appear on the right hand side of the screen and should be left there.  Click OK and check that there is a tick in the box…

Unable to choose the current Academic year when trying to run Exam Reports

This is a result of setting the Exam Result Embargo.  Taking this off will resolve the issue, alternatively once the end date of the embargo has passed the Academic year will reappear. To remove the embargo, from within the Exams Organiser go to Tools/Schools Setup/Results Embargo highlight the current embargo and Delete.   Reviewed 24/5/2019

What is CentraStage?

CentraStage is an agent based management platform used for VNC remote support, hardware and software audit and scripting tasks.