Sending emails from your school email address in Bromcom

By default, our schools are setup with the following email settings.

From e-mail addresses: bromcom@scomis.org
Server username: *
Server password: *
Server name: smtp.scomis.org
Server port: 25
Server domain: scomis.org

There are two options for you to customise the emails sent from your Bromcom system. One uses the Scomis mail servers, the other route utilises your own. Where possible, please use the Mail Server provided by your email provider, otherwise email may not be delivered.  Scomis cannot guarantee delivery of email when using our Hosted smtp.scomis.org mail servers.

Using Scomis mail server with a customer sent from email address

If you wish to use a school domain as the “from” address for the email (e.g. admin@schoolname.co.uk) and the Scomis mail server, you must ensure that your email domain contains an SPF record that allows Scomis to send email on behalf of your school domain, otherwise email WILL be rejected by recipients.  See Checking your SPF Records to ensure that your email settings have been configured correctly.

Configuring your own SMTP email server settings

From the left Menu go to Config > Setup > System Settings, where you will have the option to select your own SMTP Service.

This means that the delivery of Emails will be handled by your Internal Servers once they leave the MIS.

Use the radio button to select Your Own SMTP Server.

The key options here are the From E-mail Address and Server related fields. These will enable you to send Emails using your own server and you should speak with your IT support providers if you are unsure of any of these options.

Once you are happy with the settings, click the Save button.