Bulk importing email addresses

If you need to add in email addresses for a large number of people in SIMS. You can follow this guide – Bulk Import This can be done for current staff members and contacts (for pupils see https://faq.scomis.org/kb26013/) This document can be followed as it is for Non-Hosted schools but if you are a hosted…

Setting up Outlook for RM Easymail users

If a school uses the South West Grid for Learning / RM for their email provider (RM Easymail) then it is possible to link these accounts with Microsoft Outlook. For the different versions of Microsoft Outlook please view the following connection settings and instructions on how to set this up: Microsoft Outlook 2013 Open Microsoft Outlook, click the File…

Mcafee Antivirus blocking sent emails within Outlook

There is occasionally an issue where users who have McAfee Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…

Unable to send InTouch emails

Send option is greyed out in InTouch so emails cannot be completed. As well as a valid email address in the To field please make sure there is text in both the Subject line and in the main body of the message.

FMS Emailing Orders as PDFs

Since the FMS Autumn 2013 upgrade, it has been possible to automatically email suppliers with the purchase order instead of printing it out and faxing it through.  Below are the steps necessary to enable and set up this functionality within the Hosted Environment. If using a school domain as the “from” address for the email…