• Bromcom: Unable to register SSO

    When trying to Register SSO for a user within Modules > Setup > System Users an error may occur stating “Action Needed: Email address has already been registered”. This happens when an SSO User is deleted prior to the user being removed as SSO. Please ask the users to log into the below link and…

  • Bromcom Finance: Configuring Bromcom to send purchase orders by email

    Prerequisites – Please ensure you have configured email for the Bromcom MIS system as per instructions in the following guide. Sending emails from your school email address in Bromcom – Frequently Asked Questions To enable Bromcom Finance module to send emails for BACS and purchase orders, you need to complete the following steps: Browse to…

  • Checking your SPF Record

    When configuring an email application to use the Scomis/SWGfL Smart hosts, it is essential that you check that your Domain SPF Record allows Scomis to send email on behalf of your email domain. It is preferable for your application to be setup to use your own SMTP/Mail Service that you are subscribed to.  Modern Sender…

  • Trelix Antivirus blocking sent emails within Outlook

    There is occasionally an issue where users who have Trelix Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…