The employee is able to do this through self-service and you can then approve the claim once the system is available, or your administrators can input the claim on behalf of the employee via fast input, from a paper form. If you have administrators who are inputting from the paper process, please note the forms…
An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end. kb19822
Focus > Equipment > Highlight the equipment you would like to split > Click view/edit. Click the icon (top right) Option 1 – Create one new record – Create one new record by splitting a number of items from the original quantity. Enter the number of items to be split from original quantity The new equipment…
Focus > Equipment > Add > Complete the Basic details tab. The system will generate a new Equipment Number (the next available in the system) when you click the Save button, after entering the new equipment details. Click Save
Focus > Room > Highlight the room the equipment is currently situated > Click View. Select the item(s) and click the icon (top right of the screen) Highlight the room the equipment is to be moved > Click Move. Both records are updated and saved. Reviewed 14/05/2018 kb18312
Follow the below to remove equipment from Equipment Register. Focus > Equipment > Highlight the item > Click View/Edit. To delete the Item click the – icon on the focus bar and enter the reason for deletion. Click Save.
Here is Capita’s explanation of the cover page. The Cover Page is calculated in the following way: Planned Revenue B/Fwd = FD Codes + RE Codes – Central Funding – B/Fwd Capital Planned Revenue In Year = Current Budget + Central Funding – Planned Capital In Year Forecast Revenue B/Fwd = FD Codes + RE…
When entering hours worked into Claims remember that the time must be entered in hours & minutes separated by a colon, not in decimal time. Entering the hours worked in a decimal format instead of actual time format could result in incorrect payments to staff. The printed letter will, however, show the hours worked as…
How do I print claim letters after I have created the claim? To print a claims letter after creating the claim you will need to go back into claims transfer. Once you are in claims transfer you will need to click on the Re-Process Extract button. This will open up a seperate window in which…
This may be due to firewall issues……………
This is usually a corrupt exe file…………
I have a new user and need to set them up with access for Claims Preparation how can I do this…..
Claim Preparation is a networked piece of software……….
There are several programs within DCCApplications ………………
To change any of the automatic details on the claims letters go to ……
Just do it in exactly the same way you would normally…………..
It is only available to users with system manager rights…………
Users get an error – 404 file not found when trying to download SnapShot Viewer.
117- file opening error- 152 system error- 104- database connection error …………..