After upgrading to version v6.16/7 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6.16/7 release: Version v6.16/7 Connector builds upon the success of the v6.10 Connector. The new v6.16 Connector for Windows fixed several bugs as well as added new features. The…
Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to the legacy gateway server for Windows 7 machines. The following FAQ http://faq.scomis.org/kb11624/ has more information related to the specific gateway servers. The default…
After upgrading to version 6 of the Scomis Hosted Apps connector (to access your hosted SIMS account) you may wonder what has changed… Scomis Hosted Connector v6 release: Version 6 has been built around Microsoft’s .Net Framework and contains all of the previous features and functionality of the v5.42 client (the last main release). **IMPORTANT** Because…
Problem: Windows 10 fails to connect to Scomis Hosted Applications (SIMS) Error: RemoteApp Disconnected You may receive the above error on Windows 10 machines after the Creators edition update. Fix: An addition to the registry is required, you will need to run regedit from the search bar, from there you need to go through to…
If you haven’t updated your school firewall and filtering products you may lose access to the service in the event of a problem with one of our providers.
It is possible to connect to the Scomis Hosted Application Service (Hosted SIMS) using an Android devices from home or in school using the Microsoft Remote Desktop client. NOTE: Capita SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that all users and devices are covered for remote use rights…
Sometimes when installing the External Connector you will receive and error asking if the Clock on the computer is incorrect and the install will fail. You may get errors such as the following: “It is possible that your Clock is wrong and doesn’t match the Server Time.” “ERROR – Creating XMLRPC Object” To resolve this check the…
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After upgrading to version 5.x of the Scomis Hosted Apps connector from an earlier version, i.e 5.10 to 5.13 you mayreceive the following error…
This FAQ attempts to answer one of the most common questions posed by new customers when they are considering moving SIMS from their local set-up in school to be hosted with us…
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SIMS.ini is used be the Capita SIMS .net and related applications to store the file paths and settings used by the application and software updaters. It is always located in the C:\Windows folder. It can be edited in a text editor such as Notepad, but in order to save requires elevated permissions as the file…
The HOSTS file is a method of bypassing Domain Naming Services (DNS) for host lookups. It is often used to identify local network computers or to redirect/fake the address of another computer. The HOSTS file is always located in C:\Windows\System32\Drivers\etc regardless of whether the operating system is 32bit or 64bit. A standard sample is always…
If you have an RM CC4 network you can download this package to import into your site ready for deployment
Schools who use Third party applications that integrate with SIMS .net have to use the Scomis VPN version of the External Connector. This solution uses OpenVPN to create a secure connection between the schools computer and the Scomis network. As OpenVPN runs as a high level System account, the new External Connector takes advantage of…
When connecting to the Scomis Hosted Application service you may get an error relating to “Remote Desktop can’t connect to the remote computer”
In most cases you would be able to deploy the connector across a school by using group policy with the MSI downloadable from http://www.scomis.org/go/hosted
When connecting to the Scomis Hosted Application service you may get an error relating to “Remote Desktop can’t connect to the remote computer”
When installing the Scomis Hosted Apps Connector the installation package will attempt to remove existing versions before completing installation. In some circumstances this will not be possible and you will get an error stating
Connectivity requirements specific to schools on the SWGfL in Devon, Plymouth and Torbay only…
If your school network uses Applocker or other Software Restriction Policiy software such as RM CC3/4 you need to be aware of the following…
Built into the Hosted Application Connection is a connection tester that will work through testing the connectivity required for access to our services…
You may find the problems logging onto the Hosted Application Connector with Windows 8, 8.1 or Windows 7 after you install the RDP 8.0 update…
Connectivity requirements for the Scomis Hosted Applications Connector…
Your SIMS Terminal Server shortcut has dissapeared from your desktop and start menu…
When logging onto the service through the Connector you may find a second login box asks for your password..
You may get the error “Hosted Applications Bootstrap – 0003 Missing Hosted applications GUI Files in $Local Path” when launching the hosted application connector…
You may find the initial logon to the service through the Hosted Application Connector is slow, on some systems it can take upwards of 60 seconds…
In order to fully uninstall the Scomis Hosted Applications Connector, the following steps will need to be taken…
Starting with Version 5 of the Hosted Applications connector, a new Automatic updating component will help to keep the client up to date, removing the requirement for an Administrator to uninstall old version and install an updated Full MSI version…