local sims Archives - Frequently Asked Questions

The version of SIMS on my External Connector is out of date

ByMatthew Dinsdale March 22, 2021November 29, 2022

When we release SIM’s latest update onto our Hosted platform the SIMS Auto Update tool, included with the External Connector, will automatically update the instance of SIMS included with the connector to the same version. However some third party applications such as Inventry are constantly connecting to SIMS which stops the auto update tool from…

Cannot Connect to Multiple databases on a single connect.ini only logs on to a single database

ByMatthew.Evans December 12, 2016

To resolve this issue you have to remove the info from the SIMSOffline section of the connect.ini on the affected workstations. Once this is done; login to SIMS, select either of the databases on the drop down option and login – it then logs onto the database that was selected and the connect.ini is updated…