This facility enables you to write off all or part of an outstanding balance for a selected pupil or staff member. 1. Select Focus | Dinner Money | Pupil (or Staff) Additional…
When a school purchases SIMS Dinner Money they will need to request the Dinner Money License patch 12370. We will require a copy of the confirmation purchase order from Capita. Hosted Schools…
Change the meal charge via Tools>Dinner Money>Backdate Meals processed. Change the date back to the start of the academic year. Via Tools>Dinner Money>Pupil Meal Definition click serach and select the meal definition…
In Focus>Dinner Money>Banking Return, when running banking return a message appears that there is an unconfirmed payment. To locate the unconfirmed payments go via Focus>Dinner Money>Pupil Payments include leavers and search to see all…
Message " you can only make a refund if the balance is above 0.00" when trying to make a refund via Focus>Dinner Money>Pupil additional Transactions. A refund can only be processed when…
A pupil is eligible for a free school meal on some days but not all days, unable to put in the charged meal details. This can be recorded as an Adhoc pupil meal…
At the end/start of the academic year: a) Create a new Catering Year for the forthcoming academic year (usually September) b) Reconcile pupil/staff balances c) Produce appropriate letters for pupils/staff with outstanding…
Sometimes a cheque payment will be made that needs to be split between more than one pupil. Enter the full amount for one pupil and then click on the Split Payment button. …
Once a meal definition has been set up it cannot be amended. In order to make changes to the year groups you need to create a new meal defiition with all the…