11 Aug 2017
When printing barcodes from PS Financials the Dymo printer produces one label showing a barcode and one blank label. To stop this issue you have to set the Dymo printer as the…
2 Dec 2016
When printing labels from PS Financials on Scomis Hosted Applications to your Zebra Label Printer you have an issue where the bar-code is printed incorrectly and is unreadable. If this happens please…
5 May 2016
Protecting, securing and managing access to customer data are critical aspects of the Scomis Hosted Applications service. Some of the key measures utilised to ensure data security are detailed below.... This…
9 Mar 2016
If you host your PS Financials system with the Scomis Hosted Application Service this FAQ details setting up a new user of the system. Scomis are happy to help with any of…
18 Nov 2015
The PS Financials Document Imaging Suite enables you to print a bar code on a label, attach this to a document which is then scanned in and automatically filed into the system.…
12 Mar 2015
From time to time you may be emailed new licences for the PS Financials Software which Scomis host for you. Updating the licence is a simple process which you can complete yourself…
3 Mar 2015
PS Financials Document Imaging has the ability to read scanned bar codes once scanned by a schools local scanner and stored in a folder accessible by the user within the Scomis SIMS…
13 Jun 2014
SWGfL School Connectivity Requirements The hosted SIMS connector will work for a SWGfL school following our standard connectivity requirements guide but we also allow direct connection to the load balanced server farm…
Scomis Hosted Application Connector - Software Restriction Policies / Applocker If your school network uses Applocker or other Software Restriction Policiy software such as RM CC3/4 you need to be aware of…
Scomis Hosted Application Connector - Connection Tester Built into the Hosted Application Connection is a connection tester that will work through testing the connectivity required for access to our services. If you…
Problem Connection problem from Windows 8.1. You may find the problems logging onto the Hosted Application Connector with Windows 8.1. Cause Windows 8.1 is in extended support but has some limitations. We…
Connectivity Requirements The connector will work from any internet connection with the exception of a few countries such as China which are blocked at our firewall Bandwidth Requirements For information on bandwith requirement…
5 Jun 2014
Problem - Second Logon Prompt When logging onto the service through the Connector you may find a second login / double login box asks for your password... Windows 7 Windows XP Cause…
SEE https://faq.scomis.org/kb14954/ Problem - Connection problem from Windows 7 You may get the error "Hosted Applications Bootstrap - 0003 Missing Hosted applications GUI Files in $Local Path" when launching the hosted application connector.…
3 Jun 2014
Problem - Slow Connector Logon You may find the initial logon to the service through the Hosted Application Connector is slow, on some systems it can take upwards of 60 seconds. After the…
24 Sep 2013
PS Financials is a financial suite that can be hosted on Scomis Hosted Applications. The suite of applications has a number of configuration files that are used at various stages. These config…
19 Oct 2011
This faq details how we backup the Hosted Application Service The whole platform is backed up into the Scomis Remote Backup Service giving you a daily backup for 30 days with a…
11 Oct 2011
NOTE: the information below is no longer relevant, all schools now have access to their own PSFADMIN account, if they request assistance with the audit they may simply need to be advised…