This document is intended to help complete the configuration of Redstor remote backup, by guiding you through the default backup selection process. You should have installed the software using FAQ KB19763 You should have also created and configured the backup account using FAQ KB19769 Once the client software has finished the initial configuration, the Redstor…
This document will enable you to complete the installation and configuration of the Redstor backup client on your computer. You should have already followed the instructions in FAQ KB19763 to install the Backup Client. The Setup Wizard runs automatically the first time the Backup Client is opened. It comprises two components, the Account Wizard…
This document will enable you to Test your connectivity to the Redstor servers Install the client software for the scomis Remote Backup software The required files are available on the Scomis / Redstor download page FAQ KB2880 Before starting the software installation, you should test for connectivity to ensure that your computer(s) can connect to…
As part of an upgrade to the Scomis Remote Backup Service we will be migrating customers’ backups from our Devon based datacentres to Redstor’s UK based datacentres. For information Attix is now owned by Redstor. Like our existing service your backups will be stored in ISO27001 accredited UK datacentres; your backups will be securely transmitted…
What if I want to backup more data? Under our improved service many customers will wish to protect more of their data with us – as the more data a customer protects the better value is obtained. This service applies no limits on the amount of data a customer can protect; there are no enforced…
You are in the Storage Platform console and try and connect to a backup client and it gives the error that the username or password is incorrect. It is most likely that the encryption key used contains a character which causes this error – ie a colon : Check the Scomis password generator to see…
Click on the links below to download the relevant MSI or other files required for your installation. Redstor Pro ESE Client Software. Click the title to download the Redstor software for Windows 7 Desktop and above, Windows Server 2008 and above. Click on the latest version link and the select the correct O/S version…