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Bulk importing email addresses
If you need to add in email addresses for a large number of people in SIMS. You can follow this guide – Bulk Import This can be done for current staff members and contacts (for pupils see https://faq.scomis.org/kb26013/) This document can be followed as it is for Non-Hosted schools but if you are a hosted…
Send InTouch messages to leavers contacts
It is possible to send InTouch messages to contacts of students who have now left. There are currently two workarounds for this: Create a User Defined Group for the Contacts Go to Focus | Group | User Defined Groups and enter a Group Description and Short Name. Make sure that the Active State is set…
New emails do not display a notification on my taskbar when they arrive Outlook 2010
To have the notifications show up:
Open up outlook and go to tools – options – emails options…..
InTouch contact requirements.
InTouch requires the following criteria in order for a communication to be sent to contacts. InTouch Communications box must be ticked Telephone number / Email address must be set to ‘Primary’ and have a ‘Location’ Correspondence box must be ticked Parental Responsibility must be ticked Important Note: If the Court Order check box within the…
InTouch-Behaviour text not retaining bullet points
ESS have confirmed that this is expected functionality, Whilst Intouch is capable of sending messages not every template is suitable for SMS messaging. Unfortunately, SMS messaging does not support the same level of formatting that emails do. We often see examples of formatting and hyperlinks that do not carry over to an SMS message from…
How to change the ‘signature’ in InTouch
InTouch calls this a disclaimer. Please refer to the InTouch User Guide for detailed instructions on how to set up or edit a disclaimer. kb21648 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first to rate…