Redirecting Intouch email responses

When sending out intouch emails, you may wish to redirect responses to your school email rather than the intouch inbox. This can be done by following the steps below.


  •  Go to Tools – Intouch – Message Type Defaults Setup
  • In here, search for the message type – eg. General Message and open the record
  • In Tab 3, make sure that ‘Use Auto-Forward’ is ticked and enter in the email address you wish responses to be forwarded to.
  • Click Save
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