When sending out intouch emails, you may wish to redirect responses to your school email rather than the intouch inbox. This can be done by following the steps below.
How useful was this article?
Click on a star to rate it!
Average rating / 5. Vote count:
No votes so far! Be the first to rate this post.
This FAQ can be updated each time new errors with known fixes or better troubleshooting techniques are developed. Troubleshooting system state backup on server 2008 can be time consuming and there are various factors which can cause wsb system state backup to fail within the Scomis remote backup service . First of all, check that…
All Oxford schools have had the Address Validation Licence applied. This can be checked via the Database Version Reporter. Once confirming that it has been applied the school will need to go to: Tools – Setups – SIMS Services In section 3, change the Default Proxy Settings to ‘Detect Server from users settings’ Then test…
In order to publish reports in SLG the required year needs to be present To add an academic year go to Tools>Lookups>Maintain Search for SLG Document Category and add a New Academic year in section 2 Values Click Save It will not be visible in SLG until everyone has logged out of Sims .net so…
Scomis are making changes to the External Connector which will add a layer of resiliency to the service. In addition, to the resiliency, the External Connector Upgrade will also refresh the digital certificates that are used by the service, helping to ensure that the service keeps data secure during transit. About External Connector The External…
As long as no entries have been made against the basedata then the basedata can be deleted and re-imported into the correct season. To delete the basedata start at the lowest level i.e. components, then element, award and finally series. Reviewed on 28/07/2020 – AT Reviewed – 26/05/2015 How…
No users are getting any email, senders to the school are receiving an undeliverable mail response from the Exchange server. On the server event logs for check for multiple errors for each email: Event Type: Error Event Source: MSExchangeTransport Event Category: NDR Event ID: 3020 Description: A non-delivery report with a status code of…