This is often manifested with a mismatch of supplier details showing on an invoice and/or it missing from manual reconciliation.
Check Focus>Accounts Payable>Supplier – change the view to All and page down for any suppliers with a tick in the on hold column. Clues maybe a similar supplier name or if the school knows the supplier has changed its name.
It may be the supplier with the attached invoice has been put on hold, taking it off hold will show the invoice.
KB18757
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In the FMS Focus > Non-Invoiced Income > Receipts the cancel and post buttons are greyed out This occurs if this is a Cash or Cheque receipt. Focus > Non-invoiced income > Paying in slips. To post a cash or cheque receipt a paying in slip must be created. The action of posting the paying…
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If you have a cheque that has e.g. been damaged by the printer you will need to spoil the cheque within FMS, in order to re-run the cheque processing for the suppliers associated with the cheque numbers of the spoilt cheques. 1) You can only spoil a cheque if you have not confirmed printing. When…
ESS have introduced in FMS from v6.202 a Full invoice number field following requests from schools – this field will only work for Local Payment (own Bank Account) Schools. It has been identified that the Full invoice number field does not transfer to the central payment file created by those schools sending invoices to their Local…
When running the BACS report not all chosen suppliers appear on the print out. This is a known issue, please log a call for patch 19221 to be run on your data. Reviewed 13/04/2018 KB16187 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No…
If a cheque is cancelled then the corresponding invoice should either be cancelled as well or a new cheque issued depending on the situation. Ensure that all outstanding invoices have been processed via the Cheque or BACS routines – try adding a new run to flag up any remaining. If the invoices need paying or…