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Sending Examination Results to Students via InTouch
Defining the Recipients of Exam Result Messages Select Tools | InTouch | Exam Results Setup | New In the Basic Details panel, enter a Description for the definition. Select the Exam Season for the definition from the drop-down list. If an embargo has been set up for the selected season, the Embargo End date…
How can I see all InTouch messages that have been sent and received?
There are two ways that this information can be viewed. The first is through Focus/In Touch/Show Messages. This displays an Inbox and Sent box. However, an easier and more beneficial way to see this information is by running an InTouch report. Please go to Reports/InTouch/Messaging Audit. This report provides details of all messages sent to,…
InTouch contact requirements.
InTouch requires the following criteria in order for a communication to be sent to contacts. InTouch Communications box must be ticked Telephone number / Email address must be set to ‘Primary’ and have a ‘Location’ Correspondence box must be ticked Parental Responsibility must be ticked Important Note: If the Court Order check box within the…
Redirecting Intouch email responses
When sending out intouch emails, you may wish to redirect responses to your school email rather than the intouch inbox. This can be done by following the steps below. Go to Tools – Intouch – Message Type Defaults Setup In here, search for the message type – eg. General Message and open the record…
How to change the ‘signature’ in InTouch
InTouch calls this a disclaimer. Please refer to the InTouch User Guide for detailed instructions on how to set up or edit a disclaimer. kb21648 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first to rate…
Can I set up Exam reminders in Intouch?
You can set up Exam Alerts via the following: Tools | InTouch | Exam Reminder Alerts Setup to display the Find Exam Reminder Alert Definition browser. You can send an SMS or email message to internal examination candidates who are scheduled for an exam, reminding them of a forthcoming examination. The message can also be…