How can I see all InTouch messages that have been sent and received?

There are two ways that this information can be viewed. The first is through Focus/In Touch/Show Messages. This displays an Inbox and Sent box. However, an easier and more beneficial way to see this information is by running an InTouch report.

Please go to Reports/InTouch/Messaging Audit. This report provides details of all messages sent to, and received by Sims.


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