This is usually because the registration tutor is not allocated to the registration group in the pastoral structure.
- Go to: Focus/School/Pastoral Structure/Current Structure
- Click go
- Expand the Pastoral Structure and then expand the year and registration group
- Right click on the required registration group and select properties
- Browse for the tutor using the magnifying glass
- Once you have selected the tutor click ok coming out of the boxes and then click Save
- Once SIMS has been restarted the user should then see the marksheet