12 Jan 2011
Problem: During the installation routing you may receive an error stating: "Cannot check for version of this installer.  Required whitespace was missing" which will look something like: Cause: The installation routine is…
21 Oct 2010
This FAQ explains what to do if a laptop protected by the encryption service is lost or stolen. Be reassured with the fact that all of your data on that device is…
28 Jun 2010
A number of pre-install checks are made to lessen the risks of problems during installation of the ScoMIS Encryption Service Software.  These happen automatically and depending on their outcome can either be classified…
25 Jun 2010
Summary: If you receive an error when attempting to login saying: "The isolation period has expired." you will need to log a call with the Service Desk who will follow this process...…