An error message saying “Reason 0” may sometimes appear when trying to log into the local version of SIMS. You will first need to try using this Diagnostic tool as shown in this FAQ: https://faq.scomis.org/kb15928/ If this does not work, you will then need to try resetting this manually as shown below: Open Services on…
When we release SIM’s latest update onto our Hosted platform the SIMS Auto Update tool, included with the External Connector, will automatically update the instance of SIMS included with the connector to the same version. However some third party applications such as Inventry are constantly connecting to SIMS which stops the auto update tool from…
Where a qualification is certificated privately, this continues to count in the performance measures for the school at which the pupil/student studies, as of census date. Schools must engage pupil/students and their parents in constructive discussions where they feel a private early entry is inappropriate. This also applies where a pupil/student sits an exam at…
If a candidate was previously defined as an external candidate, but has since joined your establishment, you can transfer their status from external candidate to internal candidate. Using this routine means that you do not have to delete their entries, delete them as an external candidate, re-assign them as an internal candidate and recreate their…