Invalid user name/password error when logging into Hosted SIMS

When logging into Hosted SIMS, the user may experience a local SIMS login box or the following error: This error will appear after the initial Remote Desktop Connection screen and after the blue/green Windows server screen where the user profile and group policy settings are being loaded. This is common when the user is logging…

Students Profiles are not being generated when I click the generate button

This issue can arise because there are illegal characters ( \ / : * ? ” < > | ) in the session name for which you are generating.  The issue can also occur if there is a problem with the template. Rename the session removing any illegal characters.  Also run the ‘Verify Template’ routine…