Pupil/Student is appearing as Mrs / Mr

If a pupil shows with a title of Mr or Mrs please follow the below instructions:

1. Go to Focus/Person/Contacts/New
2. Search for the name of the student that is showing with Mr/Mrs – they will show as Student Contact
3. Double click to open the record, remove the Title Mrs/Mr and Click Save
4. From the Associated Students section highlight the Associated Student and delete and Save the record
5. Email Scomis Service desk requesting that patch 15676 be applied to your schools database
6. The patch will be applied overnight. Once it has been applied go to Focus | Person | Contact. Search for the contact and they should no longer appear.

Reviewed: 23/02/2021 SC