If the emails are not affected then check that the school has sufficient credit to send text messages.
Log into http://www.pageone.co.uk/login and check and/or top up SMS credit in order to send text messages.
Pageone log in details can be found in Tools>InTouch>Module set up
They can be contacted on 0333 200 5033 or via email at customersupport@pageone.co.uk.
How useful was this article?
Click on a star to rate it!
Average rating / 5. Vote count:
No votes so far! Be the first to rate this post.
When sending out intouch emails, you may wish to redirect responses to your school email rather than the intouch inbox. This can be done by following the steps below. Go to Tools – Intouch – Message Type Defaults Setup In here, search for the message type – eg. General Message and open the record…
To add a note to all your orders go to………..
In February, ESS SIMS was acquired by new independent owners and is therefore no longer part of Capita. As of the 21st May 2021 the legal name of the company formerly known as Capita ESS Ltd will be changing to Education Software Solutions Ltd. The abbreviation ‘ESS’, which they have been using since February, will…
ESS have confirmed that this is expected functionality, Whilst Intouch is capable of sending messages not every template is suitable for SMS messaging. Unfortunately, SMS messaging does not support the same level of formatting that emails do. We often see examples of formatting and hyperlinks that do not carry over to an SMS message from…
You can set up Exam Alerts via the following: Tools | InTouch | Exam Reminder Alerts Setup to display the Find Exam Reminder Alert Definition browser. You can send an SMS or email message to internal examination candidates who are scheduled for an exam, reminding them of a forthcoming examination. The message can also be…
Send option is greyed out in InTouch so emails cannot be completed. As well as a valid email address in the To field please make sure there is text in both the Subject line and in the main body of the message. How useful was this article? Click on a star to rate it! Submit…