If the emails are not affected then check that the school has sufficient credit to send text messages.
Log into http://www.pageone.co.uk/login and check and/or top up SMS credit in order to send text messages.
Pageone log in details can be found in Tools>InTouch>Module set up
They can be contacted on 0333 200 5033 or via email at customersupport@pageone.co.uk.
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