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Groupcall Emerge – Profile not compatible error on Android phone
Issue You have downloaded the Groupcall Emerge app on your Android device and are logging in, and the following error message is displayed. Resolution Contact Scomis service desk so the Server and Network team can login to the Emerge Management console and change your user profile from Senior Management Team or Teacher to Original SMT…
What is a SIMS External Connector?
What is an external connector
Hosted Application Service – Extended Third Party Applications
All the applications required to run SIMS and FMS are installed on the Hosted Application Service…
‘Error: Could not open macro storage.’ when running a SIMS report
‘Error: Could not open macro storage.’ when running a report via Reports > Run Report. The cause of this problem was a Microsoft Word File Block Setting. To resolve this you will need to open Microsoft Word and click on File -> Options. On this screen select Trust Centre -> File Block Settings….
Invalid user name/password error when logging into Hosted SIMS
When logging into Hosted SIMS, the user may experience a local SIMS login box or the following error: This error will appear after the initial Remote Desktop Connection screen and after the blue/green Windows server screen where the user profile and group policy settings are being loaded. This is common when the user is logging…
How to find your computers IP address and check if it is static or dynamic
Video guide on how to get you IP address for your computer. Click the link to watch.