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AnyComms error message
An error has occurred downloading files, error: The server was unable to process the request due to an internal error This was resolved by AVCO at their end. kb19822 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be…
Solus 3 Troubleshooting Tips
Below are some useful tips for troubleshooting issues with Solus 3. Ensure that the Solus Installation Pre Requisites have been met, check list below: All machines that will form part of the SOLUS3 environment, being those that are used for SIMS, SIMS Discover or FMS, will require certain pre-requisites before the installation of the Agent…
Report output exceeds maximum width
Error: This exceeds the maximum width when running a report in SIMS. This is because the report is running as a Word List Report. It would need to be changed to a Form Report (RTF) output on the Define Presentations screen. Ensure that Form Report (RTF) is selected. Sometimes it will show as…
Scomis Training Environment – Login Error
When attempting to access the Scomis Training environment on https://train.scomis.org we have seen a small number of users experience the following error: “Error – expecting a single child node with tag: authentication” If you click on “OK”, you receive the following error: “Error – Failed to connect to the Connection Server.” To resolve this error,…
Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2
Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…
Groupcall Emerge – Profile not compatible error on Android phone
Issue You have downloaded the Groupcall Emerge app on your Android device and are logging in, and the following error message is displayed. Resolution Contact Scomis service desk so the Server and Network team can login to the Emerge Management console and change your user profile from Senior Management Team or Teacher to Original SMT…