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AutoUpdate for External Connector
An updated version of AutoUpdate is now available. The new version runs as a Windows Service which has sufficient access permissions to check and update the installed SIMS .net applications folder. This version works for both legacy SWGfL direct connection customers as well as the replacement External Connector OpenVPN. How to get the latest version?…
Checking Database Connectivity for SIMS .net and FMS
Diagnose SIMS .net or FMS connectivity issues with the database server
Remote backup: System State using Wbadmin: System state backup failed: Exit Code = -2
Issue: The system state backup may fail with the following message in the log: Message: 01:00:05 [System State (using Wbadmin)]: Performing system state backup Message: 01:00:05 [System State (using Wbadmin)]: Waiting for wbadmin to complete. Warning: 01:00:11 [System State (using Wbadmin)]: System state backup failed: Exit Code = -2 Cause: This message indicates that the…
FPS Web Companion
Using FPS Web Companion on Hosted Applications Service
Teacher 2 Parents – Invalid Username or Password
When using Teachers 2 Parents to create an extract and update T2P’s an error may occur ‘Invalid username or password’. T2P uses the sims.net username Teachers2Parents. This username and password can be checked by logging onto sims.net using the username ‘Teachers2Parents’ and the password, (on TS log onto the local install of sims Start>All Programs>sims…
External Connector “Incompatible Database” error after an upgrade
The current auto upgrade application for the external connector was not designed to work on Windows 7 workstations…