CTF removes contact addresses in SIMS

A CTF has been imported into SIMS, however it has removed the address for the student’s contact(s).
Generic patch 23690 is available to resolve the issue so that addresses are not removed upon importing CTFs. If you are a Hosted school, please request that this is applied to your data.

Extract the zip and apply the patch against the SIMS database. With all patches, it is important to apply these when all users are logged out of SIMS and once a backup has been taken of the database.
Once patch has been successfully applied, please re-import the CTF, and this will re-enter the contact’s addresses as required.

Patch 23690 will be included in the Summer 2018 release of SIMS.

How useful was this article?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

Similar Posts

Unable to set Line Management in Staff Performance

ByscomisWR

Ensure that a Headteacher is defined in Focus>School>School Details. The Headteacher is the top level in Line Management and completed by default by the software using the school details so if there is no Headteacher defined the rest is not available.   KB18971 How useful was this article? Click on a star to rate it!…

How to delete a duplicate pupil record

ByscomisWR

The admission number will no longer exist so it is important to keep a note of it with the school’s official roll book. The path required is Routines>Pupil>Delete Pupil Search for the pupil and use the red cross to delete.   kb23531     How useful was this article? Click on a star to rate it!…

Dinner Money 7 – How Do I Add Extra Year Groups to a Meal Definition?

Byscomis

Once a meal definition has been set up it cannot be amended. In order to make changes to the year groups you need to create a new meal defiition with all the year groups required. Go to Tools – Dinner Money – Pupil (or Staff) Meal Definition Search for the meal definition In the description…

HCSS Budgeting known issues

Byemily.stone

Following the introduction of HCSS Budgeting throughout Devon maintained schools it has been decided that a rolling FAQ for important information and known issues would be created. This will be updated as and when we get new information.   17/05/2016 – Staff members that have had a break of service are not showing to import via the P7…

Exporting a SIMS report as a CSV (comma separated) file

ByLiam Motevali

There are two ways to create a CSV file from a report, this is usually to import or send the file where it is imported into third party software. After creating the report, on the ‘Default output’ screen at the end of the report, select the Text option under Presentation, in the Format box selected…