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Important: Before any patch is run you MUST have full backup of both SIMS & FMS. Make sure all users are not using and are logged out of Sims or FMS. 1. Download and Save the Patch to your Desktop or C Drive – Do not save the patch to a Network Drive. 2. Unzip…
When using Microsoft Edge browser to access the Training and Support environment (https://train.scomis.org) we have seen the following behaviour: Browse to https://train.scomis.org Log in with user details, user is presented with the option for the Primary or Secondary Training Pools. User clicks on one of the pools to launch a session but the following message…
We have received many calls to the helpdesk regarding linking awards to courses in SIMS, where the Basedata Award imported into Examinations may contain more than one certification element. This can cause problems within Course Manager due to the fact you can only link one award to one course, so results for both certifications will…
1. In Sims .net go to Tools>Staff>Pay Related………….
When a user is invited to use SIMS Online Services, it keeps the original email that was invited and doesn’t update when the email is changed in SIMS. There doesn’t appear to be a way to cancel the invitation so what you need to do is to go to https://admin.sims.co.uk and browse to Manage Users…
An error message saying “Reason 0” may sometimes appear when trying to log into the local version of SIMS. You will first need to try using this Diagnostic tool as shown in this FAQ: https://faq.scomis.org/kb15928/ If this does not work, you will then need to try resetting this manually as shown below: Open Services on…